Could have been better

Celebrity Infinity Cruise Review to South America


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4.0 out of 5
Verified Review

Sail Date: December 20, 2015
Ship: Celebrity Infinity
Cabin Type: Balcony
Cabin Number: 7159
Traveled As: Couple
Reviewed: 1 year ago

The cruise was my fourth on Celebrity and frankly, it did not live up to my past experience on Celebrity.  The entertainment was marginal, a few good acts but mostly just marginal.  The crew worked hard, special kudos to the waiters in the main dining and the activities staff.  Cruising the Straight of Magellan, Cape Horn etc was magnificent. 

 

The boat, however, really needs an upgrade.  Minor maintenance seemed lacking, phones hanging off the wall, broken elevator buttons, etc, minor things, but things that should not be allowed.  Crew seemed rushed, understaffed and almost like a training cruise. 

 

One other thing activities ran over on top of one another, and some parties were allowed to go too long and interfere with other activities. 

 

The debarkment at Buenos Aires was a disaster.  Poorly executed lengthy and congested.   Worst I ever experienced. 

 

This cruise did not live up to my past experience on Celebrity.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Nothing special, but adequate and as expected. Stewards were exceptional
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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