Celebrity Infinity Cruise Review to South America

Purser

Experience
4-6 cruises

Review
1

Helpful Votes
4

4 out of 5

Could have been better

Sail Date: December 20, 2015

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Balcony

The cruise was my fourth on Celebrity and frankly, it did not live up to my past experience on Celebrity.  The entertainment was marginal, a few good acts but mostly just marginal.  The crew worked hard, special kudos to the waiters in the main dining and the activities staff.  Cruising the Straight of Magellan, Cape Horn etc was magnificent. 

 

The boat, however, really needs an upgrade.  Minor maintenance seemed lacking, phones hanging off the wall, broken elevator buttons, etc, minor things, but things that should not be allowed.  Crew seemed rushed, understaffed and almost like a training cruise. 

 

One other thing activities ran over on top of one another, and some parties were allowed to go too long and interfere with other activities. 

 

The debarkment at Buenos Aires was a disaster.  Poorly executed lengthy and congested.   Worst I ever experienced. 

 

This cruise did not live up to my past experience on Celebrity.

Cabin / Stateroom
Nothing special, but adequate and as expected. Stewards were exceptional
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining


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