Poor Communication and Organization

Celebrity Infinity Cruise Review to South America
Experience: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1 out of 5
Verified Review
Celebrity Infinity

15 Night Canal & South America (Ft. Lauderdale To Valparaiso)

Sail Date: December 05, 2015

Ship: Celebrity Infinity

Cabin Type: Suite

Cabin Number: 9117

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

Generally the communication about activities and procedures was very poor, and there many many older confused souls wandering the decks and public areas.  This started with the company website before the cruise.

The food was mediocre.  The tours were overpriced and the ports of call were irrational.  Why would you stop in Colon, Panama which is too dangerous to leave the immediate port area according to most guide books.  The answer is clear.  It was an opportunity to sell tour packages for outrageous prices.


I will not consider Celebrity Cruise line in the future, and wish they would stop sending me emails.



Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
There was no storage in the bathroom. The couch was undersized and had very hard sitting surfaces.

Ship Tip

Chose another line.

Ports Of Call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Cartagena, Colombia

5 out of 5

Colon, Panama

1 out of 5

Panama Canal Transit

5 out of 5

Manta, Ecuador

3 out of 5

Callao (Lima), Peru

3 out of 5

Arica, Chile

1 out of 5

Valparaiso (Santiago), Chile

3 out of 5
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