Weather was bad but the service from the Guest Relation desk was not the greatest. When I first boarded the ship they didn’t have my name or reservation. Would not assist me in locating my friends or even calling their cabin. I felt very alone not knowing
Celebrity Equinox Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: February 15, 2020
Ship: Celebrity Equinox
Cabin type: Balcony
Traveled as: Singles/Friends
Reviewed: 1 year ago
Review summaryIam tired of talking about my experience. I boarded before my traveling friends did but could not find them. The people in guest relations would not help me locate them. I asked them to please call their cabin but they would not do that because they had their name spelled wrong. Like I say I will never sail your line again. I was told before I boarded the ship that everything was in order, but I found out that it was not true. My travel agent is also looking into this matter.
Food and Dining
Service and Staff
Cabin / Stateroom
Make sure they have all the information needed.
Ports of call
Nassau, Bahamas Did not visit port