The good, bad andugly

Celebrity Equinox Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 22

Overall rating:

4.2 out of 5
Celebrity Equinox

7 Night Western Caribbean (Miami Roundtrip)

Sail date: March 10, 2018

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 9307

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

With the exception of the very disappointing Grand Cayman excursion the cruise was very good. Had they handled the cancellation of the Grand Cayman tour better, I would be happier. Getting your money back, no viable alternatives and a blasé attitude by the shore excursion people just doesn’t cut it. I did not shrimp on this cruise. I purchased top dollar packages and a high end cabin. I should have been treated better concerning Grand Cayman

Embarkation

5 out of 5
Easy. No lines. No waiting

Ship experiences

Food and Dining

5 out of 5
Food was really good. Murano was outstanding. All the bars were great

Murano Restaurant

5 out of 5

Fabulous. Great food. Great service

Onboard Activities

4 out of 5
Loved the above pool deck bar. Bartenders were attentive, professional and very busy

Pool

3 out of 5

Pools were very crowded especially on at sea days. Difficult to get a lounge chair

Service and Staff

5 out of 5
All of the staff, except the shore excursion staff, were excellent. Our cabin steward, Andi, was the best

Ship Quality

4 out of 5
The ship is very clean. Much attention is made of hand sanitizers. They available throughout the ship. The ship, however! Is showing some signs of aging, chipped paint.

Cabin / Stateroom

5 out of 5
Beautiful views from this aft facing cabin. We just loved it. Small for three people, but that’s to be expected. Cabin clean up 2 x per day

Ship tip

Be wary of excursion cancellations. They seem to happen quite often. No viable alternatives are readily available. Do not go for cheap beach excursions. You will be packed in like sardines.

Ports of call

Key West, Florida

5 out of 5
Trolley was informative and fun

Costa Maya (Mahahual), Mexico

3 out of 5
Dune buggy was fun, but these machines are not in good reapair and are, in my opinion, dangerous. The beach afterwards was disgusting. Full of drunks. We took a cab directly back to the ship

Cozumel, Mexico

5 out of 5
Wow. The Segway in the jungle was fabulous. Great care was taken about our safety. The guides were experienced and so very nice.

George Town, Grand Cayman

1 out of 5
Horrible. 7 mile beach break was terrible. We were again packed in like sardines in a roped off area. Took an hour I. Line to get food or drink. Showers were an open pipe. Rest rooms werefilthy

Disembarkation

3 out of 5
Crowded, long lines that moved quickly
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