Disappointing

Celebrity Equinox Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
14 Night Iberian Peninsula Transatlantic (Ft. Lauderdale To Barcelona)
Sail Date: April 15, 2016
Cabin Type: Balcony
Cabin Number: 6140
Traveled As: Singles/Friends
Reviewed: 1 year ago

The best way to describe this cruise was mediocre. I've sailed on many Celebrity ships and in comparison, this cruise let me down. I could feel no excitement or anticipation from crew or Captain. Boarding the ship, brought few smiles, little help, so glad you're sailing with us,nothing to make you feel special and happy that you would be spending 14 days on this ship with crew that lacked enthusiasm! To me, the attitude and expectations of crew, starts at the top.I saw the Captain twice while on board and wouldn't know his staff; never mingled with passengers. Cruise Director needs to mature; some of his jokes were in poor taste and went too far. The dining experience was wonderful; food was very good, Dejan and Marlon were kind, knowledgeable, respectful, happy, amazing...we looked forward to coming to dinner and seeing them.

Food and Dining

5 out of 5
Dining was a pleasure; same table and wait staff from the first night! Amazing, enjoyable, delightful, organized, efficient, timely
Dejan, Marlon (Table 535) and Gorica (hostess)

Onboard Activities

5 out of 5

Entertainment

3 out of 5
The best entertainment was Kyle Esplin... a self taught, unbelievable, outstanding pianist. Doug Cameron was very good as well as Dave Austin. Equinox Band was incredible!

Service and Staff

5 out of 5
Dejan
Marlon
Gorica
All from the Dining Room

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Room needed some repairs, balcony needed a good cleaning, bathroom cabinets were never cleaned thoroughly.
Room attendants were nice, did an OK job, never went above and beyond!
Good location.
5 out of 5
1 out of 5
Poor tour guide; rude, little command of the English language, no planned bathroom stops, got nothing out of this shore excursion...a wasted day!
3 out of 5
5 out of 5
5 out of 5
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