Celebrity Eclipse Cruise Review to Caribbean - Southern
Sail Date: November 16, 2013
Ship: Celebrity Eclipse
Cabin Type: Balcony
Cabin Number: 1079
Traveled As: Large Group
Reviewed: 4 years ago
Loved the glass blowing! Criticism of the cruise line: when the glass blowers held their raffle for charity, the ship did not advertise it to cruisers at all! BUT every time they were selling art, we had an invitation to that in our stateroom! This is so unacceptable! We are tired of being pushed to buy things profiting the ship. Try pushing donations also!
Food overall was fair, not excellant. Lamb shanks were horrible!! Tasted the same a lot.
We felt like we were being pushed off the ship. Friday night when we returned to our room from dinner, our steward came to place new sheets in the room "to prepare for tomorrow". Then a few minutes later, someone came to restock the refrigerator! Maybe we just should have left our room the night before! While we were at dinner, someone came in and took our perishables out of the refrigerator and locked it! We have NEVER had this experience on any other cruise line!
my brother-in-law was in the room next to ours and his insulin was taken out of the frig! It has to be refrigerated! They came back and opened the refrigerator, but that isn't the point! It was left out and if we hadn't returned to our rooms early, it would have been lost!
we were traveling in a group of 6 people, had asked to be set at the same table and did not get seated that way. We waited for over an hour in the dining room to see Martin and get it straightened out. He was very nice, but there were a lot of people with the same experience we had.
there were more small incidents during the cruise that we were unhappy with, but these are the main ones.
I would not recommend this cruise line in the future or use it again. This is my first and last time. I have previously traveled on Holland America, Carnival and Princess.
Food and Dining
Service and Staff
Cabin / Stateroom
Ship was nice, cruise line not so great. Staff was very nice.