A bit disappointing as they say 9 cities but really we only had 5. You had to come early to see Rome prior to ship departure and stay in Venice after docking otherwise you didn’t see those two cities. Most ports were not in the main cities so transportation was necessary to get to them. We missed out on seeing 2 major cities on the itinerary which was also very disappointing. We paid for an upgrade to a balcony room when it should have been for free!
While the staff worked very hard the ship was understaffed and it was clearly noted.
We had an amazing trip because WE made it that way not because Celebrity went out of their way to do so. It was the best way to see Italy and visit a lot of the major cities.
Embarkation
5 out of 5
Seamless
Ship experiences
Food and Dining
3 out of 5
I was disappointed in the food- surprisingly -I expected to have excellent food in the dining room, the service was fantastic and they tried to accommodate. I think they were understaffed which could be why the food was an issue. The buffets were fulled with plenty of choices but closed early except for pizza station. We did try the Quisine speciality Resturant and it was an experience second to none. Fantastic food and the show was amazing I truly recommend getting early reservations because they fill up quickly. We had decided not to book the speciality restaurants because we wanted to spend our money on restaurants through Italy. It was the right decision after talking to other guests.
Onboard Activities
3 out of 5
Coming back from Covid clearly had an effect throughout the ship in terms of staff and entertainment. Lots of music. It appeared to shuffle musicians around create new affects different shows. The cabaret show was disappointing though they had great songs there was no costumes there was just people singing show tunes the pool area pretty much at the same people singing every day that a few games in the pool area but not a lot being toss and golf all in one game with no actual pool activities the service from the bar the people walking around serving you is excellent they worked really hard the staff worked really really hard so you did feel that you were being serviced in that regard.
Entertainment
2 out of 5
Children's Programs
5 out of 5
My granddaughter traveled with us she’s 11 years old she had a fantastic time she want to spend more time in the kids camp than she did with us which was from my perspective was fabulous they played games and made T-shirts when they left and created relationships with kids. She had a great time and she will have memories that she’ll have forever.
Service and Staff
5 out of 5
Excellent service! The assistant madtrdi was always trying to make our experience better
Ship Quality
5 out of 5
Cabin / Stateroom
4 out of 5
This was not our number room we upgraded to the 6 floor balcony prior to our sail date. We were disappointed that we paid $1000 for the upgrade while others traveling with us we upgraded for free when we arrived. The second floor was for Covid patients and the ship was half full so they upgraded people on the second floor to better rooms. There wasn’t much they could do give us a refund us they did in the end after a lot of complaining gave us money towards another cruise we didn’t actually get any money back and we have to take another cruise in order to get that refund so disappointing didn’t seem fair you’re going to upgrade people and not charge them and charge us and not give us our money back very disappointing
Ship tip
Stay overnight in the city that you are starting out in specially in Rome it took us a couple hours to get from Rome to the port in to the port make sure that you have transportation arranged prior to sale to get from the airport to the port of call and then back Venice was complicated because the way to get to the airport is via water taxi so we had to ship make reservations for us to get to the airport get a need a lot of money just for transfers but overall celebrity organize that for us and it was pretty seamless
Because we did not come from the airport there was no excursion for us to take advantage of if you wanted to see Romeo to come early spend a couple days in Rome and then get to the port of call
We did a walking tour of Florence which is OK then we had three hours to be on our own of explore the woman who did the tour was very knowledgeable but it was an exceptional
We love Portofino we did a great tour however the reason why I only gave it one was because the tour personnel was horrible horrible I can’t say that more times but the tour itself was amazing we went to a couple different cities in Took a Grado boat ride which was amazing and we had a great guy on the boat it was very good and gave us a lot of information.
Taking a tour is the best way to see these cities verses just walking around by yourself
Very disappointed we did not get to this port as the high winds kept us from visiting the city. It was the one city we really wanted to see and didn’t get to.see this port. As it was they changed the stop at Treste so we never saw that city either. We felt Gypped that when we booked the cruise we had all these destinations to go to and then slowly they took them away so the value of the trip was diminished
Celebrity changed the itinerary at the last minute and therefore we were unable to see this city. Two of the ports we we’re supposed to see were deleted from the itinerary .
While we lived this port, Celebrity as in Rome only dropped us off on departures day. We were on our own with lots of luggage to explore on our own. They did help arrange transportation to Venice but it was very expensive to just get a ride.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
