Disappointing

Item: Celebrity Apex
Rating: 3.4
Author: poole1j

Celebrity Apex Cruise Review to Europe - Eastern Mediterranean

poole1j

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

3.4 out of 5

Verified Review

7 Night Greek Islands & Croatia (Athens Roundtrip)

Sail date: September 04, 2021

Ship: Celebrity Apex

Cabin type: Balcony

Cabin number: 7279

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We are extremely disappointed in how uninformed and misinformed we as guest never traveling on celebrity were. Beyond dissatisfied by the discrimination ams accusations that were made against us and later told was a mistake with no apology offered will not recommend this racially profiling ship to anyone

Embarkation

4 out of 5

long a little unorganized but overall ok

Ship experiences

Food and Dining

4 out of 5

restaurants were great beat part of trip

Onboard Activities

2 out of 5

spa was beautiful but overly priced

Entertainment

2 out of 5

Service and Staff

2 out of 5

Was discriminated against our second night and was made to switch rooms for any further issues. Then the next day was told there as confusion on the staffs part and the complaint that was made was actually not made against us and they had found who the culprit was we were not offered any apology nor compensation for the embarrassing and hurtful allegations made against us.

Ship Quality

4 out of 5

ship is beautiful

Cabin / Stateroom

3 out of 5

was made to switch room that we originally choose

Ship tip

Not sure i would recommend

Thumbs up

Ports of call

Piraeus (Athens), Greece

5 out of 5

Beautiful

Thumbs Up 0

Mykonos, Greece

1 out of 5

was not informed of restrictions and was only allowed to do guiders tours which where sold out and not able to accommodate the number of guests on board. When we asked the staff why we had not received this information until that day was told that we should have looked on the celebrity website.

Thumbs Up 0

Rhodes, Greece

5 out of 5

yes

Thumbs Up 0

Dubrovnik, Croatia

5 out of 5

Santorini, Greece

5 out of 5