My 1st cruise was not good

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Carnival Vista

6 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 05, 2019

Ship: Carnival Vista

Cabin type: Oceanview

Cabin number: 1433

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

1st night was awful we had poop coming up in the bathtub and through the the drain on the floor and ruined my clothes, the room stunk like poop for a couple of days, and the 2nd night, the toilet wouldn’t flush and the plumber tried to say we were flushing wipes and tampons down the toilet, guest services tried their best to clean and make it smell better and kept giving us drink vouchers, even though my husband and don’t really drink-of course we did use them, on the night my stepsons girlfriend had us kicked out and said we were drunk, and had escorted out by security like we were children, my husband and I take medication for sleeping and we were laying down for bed, had 1 drink throughout the day..,I was very upset, just bc the room was in her name didn’t mean she had the right to kick us out, we paid our part of the room/very disappointing...for my husband and I to be treated like children, and then to be given drink vouchers and have our drinking privileges taken away for the rest of the cruise...the other room we stayed in was awesome-room #2237

Embarkation

5 out of 5
It was great, I was very nervous, but it wasn’t what I thought!

Ship experiences

Food and Dining

5 out of 5
It was all yummy 😋

Onboard Activities

5 out of 5
They were awesome 👏🏻

Guest Services

5 out of 5

Everyone in guest services were wonderful-we want to thank them for all of their and Personalization

Photo Gallery

5 out of 5

Milla was super duper AMAZING!!!! Thank you so much!!!!

Entertainment

5 out of 5
They were super fun!

Family Harbor Lounge

5 out of 5

When we were moved to this floor it was awesome 👏🏻 bc we got to have coffee and water available faster than going all the way up to other floors

Children's Programs

No kids

Service and Staff

5 out of 5
They were all wonderful, especially, Roni, Dominique, Sinta, (I think her name was) Lisa in the dining room-horizons? She had blond hair and glasses, milla (at the photo place) there were a few people at guest services that really helped us, a very tall woman with dark hair-she’s very beautiful-tried to keep up with everyone’s names, a very nice gentleman in the dining area, that was head of the dinning area-fantastic service-all of the cleaning staff were excellent!!!! I can’t thank them enough!!!! I’m sure I’m leaving someone out...

Ship Quality

4 out of 5
Yes-it was clean, other than the fact that we had some issues with the plumbing on our 1st night

Cabin / Stateroom

1 out of 5
1st night was awful we had poop coming up in the bathtub and through the the drain on the floor and ruined my clothes, the room stunk like poop for a couple of days, and the 2nd night, the toilet wouldn’t flush and the plumber tried to say we were flushing wipes and tampons down the toilet, guest services tried their best to clean and make it smell better and kept giving us drink vouchers, even though my husband and don’t really drink-of course we did use them, on the night my stepsons girlfriend had us kicked out and said we were drunk, and had escorted out by security like we were children, my husband and I take medication for sleeping and we were laying down for bed, had 1 drink throughout the day..,I was very upset, just bc the room was in her name didn’t mean she had the right to kick us out, we paid our part of the room/very disappointing...for my husband and I to be treated like children, and then to be given drink vouchers and have our drinking privileges taken away for the rest of the cruise...

Ship tip

Don’t share a room with family

Ports of call

Galveston, Texas

3 out of 5
Where we got on the ship

Costa Maya (Mahahual), Mexico

4 out of 5
No excursion, but it was nice

Belize City, Belize

4 out of 5
No excursion, but it was beautiful

Cozumel, Mexico

4 out of 5
No excursion, very beautiful

Disembarkation

3 out of 5
It was ok
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