Carnival Valor Cruise Review to Caribbean - Southern

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
3

3 out of 5

Good times

Sail Date: June 25, 2016

Reviewed: 5 months ago

Traveled As: Couple

Room Type: Inside

Our room had issues with the air conditioner. It was taped onto the wall. We would have been happy if they provided us with a fan but they stated they had none left which made us assume that we are not the only people that had issues with the lack of air flow in the room. There was also a problem with the lights...they would flicker and took a while to turn on. Another issue we experienced was when we disembarked and waited in the long lines one of us was sent back to Guest Services stating she didnt pay because the card that was on file had issues. She specifically had got up early and waited in the long guest services line before leaving the boat to update her card and make the payment. So when we were sent back into another long line after waiting in lines all morning long we were frustrated. Other than that...the food was great, the service was good, and we were happy with the overall vacation! 

Cabin / Stateroom
Our room had issues with the air conditioner. It was taped onto the wall. We would have been happy if they provided us with a fan but they stated they had none left which made us assume that we are not the only people that had issues with the lack of air flow in the room. Also there was a problem with the lights in bathroom and room...they would flicker and took a while to turn on.
Embarkation and Disembarkation
When we disembarked and waited in the long lines one of us was sent back to Guest Services stating she didnt pay because the card that was on file had issues. She specifically had got up early and waited in the long guest services line before leaving the boat to update her card and make the payment. So when we were sent back into another long guest services line after waiting in lines all morning long we were frustrated.
Ship Quality
Our room had issues with the air conditioner. It was taped onto the wall. We would have been happy if they provided us with a fan but they stated they had none left which made us assume that we are not the only people that had issues with the lack of air flow in the room. Also there was a problem with the lights...they would flicker and took a while to turn on.
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining


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