Carnival Valor Cruise Review to Caribbean - Eastern

Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

2 out of 5

Poor service all around

Sail Date: March 12, 2016

Reviewed: 8 months ago

Traveled As: Family w/older children

Room Type: Oceanview

I have been on many cruises with Carnival and the service seems to keep getting worse on each one.  The food service dining was not up to par.  Wrong dishes given to people, numerous mistakes, staff seemed confused and service was not timely.  The room steward service was just as bad.  Took 2 days to get an extra pillow.  No evening service two nights in a row.  Room not cleaned for 2 days even though we were gone all day.  Room attendants did not speak English and left dirty dished in the cabin when they did clean it.  Design of the ship awful hard to find your way around.

Cabin / Stateroom
Took 2 days to get an extra pillow. No evening service two nights in a row. Room not cleaned for 2 days even though we were gone all day. Room attendants did not speak English and left dirty dished in the cabin when they did clean it.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

Go on a different ship



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