Poor service all around

Carnival Valor Cruise Review to Caribbean - Eastern
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2 out of 5
Verified Review
Carnival Valor

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail Date: March 12, 2016

Ship: Carnival Valor

Cabin Type: Oceanview

Cabin Number: 1429

Traveled As: Family (older children)

Reviewed: 2 years ago

Review Summary

I have been on many cruises with Carnival and the service seems to keep getting worse on each one.  The food service dining was not up to par.  Wrong dishes given to people, numerous mistakes, staff seemed confused and service was not timely.  The room steward service was just as bad.  Took 2 days to get an extra pillow.  No evening service two nights in a row.  Room not cleaned for 2 days even though we were gone all day.  Room attendants did not speak English and left dirty dished in the cabin when they did clean it.  Design of the ship awful hard to find your way around.

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Took 2 days to get an extra pillow. No evening service two nights in a row. Room not cleaned for 2 days even though we were gone all day. Room attendants did not speak English and left dirty dished in the cabin when they did clean it.

Ship Tip

Go on a different ship

Ports Of Call

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

San Juan, Puerto Rico

5 out of 5

Grand Turk Island

3 out of 5
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