Loved the long cruise, loved the ports mostly , food was terrible, meet some nice people hopefully when the ship has a refit most issues are fixed .. replace the chef .. but enjoyed the experience
Embarkation
4 out of 5
Totally unorganised
Ship experiences
Food and Dining
2 out of 5
Food was just terrible spoke to the head chef sevi a few times and Matrde Dessi regarding the food which was cold and unappetising both the MDR and buffet was terrible only meals that was good breakfast and seaday brunch
Onboard Activities
3 out of 5
Pool was ok spas was mostly always full or empty when they were supposed to be open ?
Entertainment
2 out of 5
Stage shows where amuture and poor
Service and Staff
3 out of 5
Not enough bar staff had to get your own drinks at the bar when watching a movie there where no drink waiters around needed to get your own from the bar .. two many kids movies on considering there where very few children on the cruise ? This was the first time any ship had been to some of these ports there should of been some research done and information left in each cabin would of helped to know how far to city , things to see size of island ways to get around etc customer service or shore excursions knew nothing they just said it’s the first time we have been here ? A little research on there half would of went a long way to help Carnival cruise passengers!!!
Ship Quality
3 out of 5
Some Areas are very small Atrium to sit and listen to music was impossible could never get a seat also too much of the same violin players night after night was a very boring!!!
Cabin / Stateroom
3 out of 5
Cabin was not a bad size loved the big window it gave the cabin extra light , bed was comfortable pillows need replacement they where lumpy and flat , in the 24 nights we where on the cruise room steward never dusted looks like they are given about 10 mins or less to do each cabin as that’s all the time that’s was spent in our cabin , bed , towels , rubbish and out need to take a bit more time in each cabin especially on the long cruise it’s ok not to dust for one week but not three weeks had to do it myself.. also the washing of the balcony just left chairs and tables wet not clean ? Chairs need replacing on the balcony and they are old but guess that will do that on the refit ?
Ship tip
Deli sandwich, pizza ,wok was nice MDR if your not happy complain as food will not improve if they don’t know
Loved this port took a taxi into town carnival offered a bus for $15 return back to the ship but was told by many passengers it wasn’t worth it should of got a taxi to much waiting around had a tour of the islands lovely clean crystal clear waters ,friendly just loved it ...
Hi Summerholiday , you always have such positive reviews and remarks so I believe you when you say you were disappointed! Hope things improve by our cruise in June . Enjoy your next cruise 😊
It was a great cruise with great staff but truly the food in the MDR was disappointing to say the least .. this is the first cruise we asked to see the Matrde Dessi and the head chef Savi ... they are just lovely and done all they could best meal was breakfast and seaday brunch.. but the evening meals where terrible except for three meals out of 24 ? Very disappointed they are changing the menu for Australia Savi said the menu will be different but the food was dry cold and unappetising ... they need the chef from the spirit as they will have big problems and complaints , Deli, wok, pizza tacos was lovely 😊
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