Carnival Splendor Cruise Review to Caribbean - Southern

Third Mate

7+ cruises


Helpful Votes

3 out of 5

Loved the Ship, but services were very poor.

Sail Date: September 10, 2016

Reviewed: 1 month ago

Traveled As: Family w/young children

Room Type: Balcony

We enjoyed our trip, but issues we experienced with plumbing and the lack of concern by management to sufficiently resolve the issue. Pools and passengers were great.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Had a severe plumbing issue which was not corrected as promised and after requesting to speak to management never received any follow up. They provided a very slight credit, but not sufficient for the issue we had. Also, my wife and 9yr old daughter paid to have our room decorated for my birthday and it was never done. Bar service was up to a 45 min wait every evening in the casino.
Food and Dining

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