Loved the Ship, but services were very poor.

Carnival Splendor Cruise Review to Caribbean - Southern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 9

Overall Rating:

3.0 out of 5
Verified Review
8 Night Southern Cairbbean (Miami Roundtrip)
Sail Date: September 10, 2016
Ship: Carnival Splendor
Cabin Type: Balcony
Cabin Number: 6211
Traveled As: Family (young children)
Reviewed: 10 months ago

We enjoyed our trip, but issues we experienced with plumbing and the lack of concern by management to sufficiently resolve the issue. Pools and passengers were great.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5
Had a severe plumbing issue which was not corrected as promised and after requesting to speak to management never received any follow up. They provided a very slight credit, but not sufficient for the issue we had. Also, my wife and 9yr old daughter paid to have our room decorated for my birthday and it was never done. Bar service was up to a 45 min wait every evening in the casino.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5
5 out of 5
5 out of 5
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