Ship: Just Awful

Carnival Splendor Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 30

Overall rating:

1 out of 5
Verified Review
Carnival Splendor

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: November 22, 2015

Ship: Carnival Splendor

Cabin type: Inside

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Let me start with the ending: My husband and I wash our hands religiously and use the hand sanitizer so often it seems nothing could live on our hands. Yet I left the ship Sunday (Nov 29, 2015) morning with the NOROVIRUS! By 7pm that night I was taken by ambulance to the local ER. I am still recovering 3 days later. God only knows what my hospital bill will be as my health insurance doesn't cover at 100%.  The day before we got off the ship we spoke to a young gal who said she was sick all the night before. Then, as we were getting off the ship, in the elevator a guy was vomiting in a bucket, clue #2. I was tested for the "flu" in the ER and it was negative. ER doctor said Norovirus. I wonder how many others ended up sick. On our drive to the ship we drove through some Biblical rain. Just stormed and stormed. The rain made the drive longer so we didn't stop for lunch. We arrived at the port at 1pm (wanted to arrive at 12) The ship was sold out and there were so many people that we spent 2 1/2 hours in line and didn't get on the ship until 3:30. Lunch was closed down and then came muster station so we didn't get to eat till late. Upon arrival to our cabin the A/C wasn't working at all. Couldn't get anyone there to repair it by 8:30 pm (part of why we ate so late) and we were concerned as we were informed the ship was sold out and no other cabins were available to move to. We went to Guest Services where the rep didn't believe us that it was hot and went to check for herself, with someone from maintenance (she managed to get them to respond). It registered 80 degrees in the inside cabin. It was repaired and the cabin was cool by 11pm. For our troubles, Helene from GS gifted us a complimentary bottle of wine at dinner the next night. Not being avid drinkers we asked the bar to save it for us for additional nights. The 2nd and last time we asked them to retrieve the bottle they didn't save the 1/3 bottle and insisted we drank it all.(we had a 2 beer bar tab the whole cruise that's how much we drink) I was more angry at being accused of lying than the loss of the wine, actually. They comped us a glass each the final night. The second night we waited 1hr and 10 minutes for dinner after we were told 30 minute wait. (We were comped a small gesture of fudge for that inconvenience, as were many others I learned.) We spent I'll bet about 1/3 of our vacation time in long lines for everything, food, to get on/off the ship,events etc. After a port outing on the 3rd day we headed up to the grill for a burger just in time to watch the sprinklers douse a small fire on the grill. Scary and smelly as our cabin was almost directly below the grill.  Although I am accepting of the gay/lesbian lifestyle our nerves were grated by the flamboyantly gay Cruise Director's voice for 7 days. We both felt he was the worst one we've met on all our cruises as he didn't even seem a genuinely happy person but rather caustic. During a (supposed to be a family) skit in the theater one actor in nothing but a pair of skimpy briefs ran from isle to isle, jumped up on the seats and girated in womens'  faces at close range. Children were present! Then, if that wasn't bad enough  the cruise director dressed as a Ballerina and paraded around the stage. Consensus around us was that it was creepy and people were walking out.  No fault of Carnival but due to rough seas and bad weather the last two days, all theater shows were cancelled as was our only snorkel excursion we had planned, that was very disappointing. Often those last two days the pools and jacuzzi's were closed as well. All the ship's activities were limited and way too much trivia, no creativity or diversity of activities. Never got to putt putt or table tennis too many people in line.  They just want you in the bar, the gift shop, the spa or the casino spending money. Even Bingo isn't free. Bridge/Galley tours are $95 per person! Serenity is just below the putt putt and basketball court, not a well thought out design. We always heard people talking and yelling, it was not, in the least, serene. If you are hungry during non meal hours your option is pizza 24/7 or deli from 11am-11pm. And last, not having sailed out of Miami in a while with having to park, we parked in the terminal. Bad choice. Neither of us saw a sign of how much it was to park per night. We figured 10 bucks. No, it was $20 per night! Cost $140.00 for 7 nights. Outrageous. They need a bigger sign telling you the parking rate. Awful trip, worst ship experience we've had.

Ship experiences

Food and Dining

1 out of 5
Well I got sick so not good.

Onboard Activities

1 out of 5
No creativity.

Entertainment

3 out of 5
Comedians were awesome!

Service and Staff

1 out of 5

Ship Quality

1 out of 5
Can we say NOROVIRUS!

Ship tip

Excellent destinations. Ship wise: Cruiser beware............

Ports of call

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5
$60.00 round trip to Puerto Plata by Taxi. Wasn't worth it. Spend the extra $$ and go to Sousa or Caberette.

Charlotte Amalie, St. Thomas

5 out of 5
Excellent! Great 2 hour land tour.

San Juan, Puerto Rico

5 out of 5
Loved it! Enjoyed the history and the old buildings.

Grand Turk Island

5 out of 5
Snorkel was cancelled but we were able to swim and see fish as the water was crystal clear!
Was this review helpful? 30

18 Comments

judyclark    8 years ago

thanks Sungold the original post was unhappy with her cruise but sounds like a lot of others had a good experience

Sungold    8 years ago

I debarked this ship on Dec. 13 after a week. There were no reports of illness, no one I spoke to became ill, and none of the staff knew of any recent or current illness among the ship's passengers or crew. Perhaps the original poster became sick from something she ate after she left the ship. Do not be afraid to sail on the Splendor.

alessandramicieli    8 years ago

Sounds like you're the person who prefers an all exclusive resort instead of a cruise. This review was honestly nauseating to read, no pun intended. Perhaps you should have been more informed before booking. Sorry, but not sorry.

judyclark    8 years ago

CraigBo I second that I for one was raised there are to sides to everything the good side and the bad side I'm the one that trys looking on the good side and trying to forget about the bad side

CraigBo    8 years ago

Some can win an all inclusive trip to paradise and make it an awful experience. Some will get ripped off to go to same all inclusive and absolutely love the experience. I am impatient and can't stand lines but I'll be damned if I'm going to let a line ruin my vacation. If it's bad weather then most activities need to be cancelled for safety reasons. Bad weather = everybody staying inside the boat.

dawnvroomansneed    8 years ago

WOW....I find it hard to believe that someone can take a cruise and have only negative experiences.... this will be my 4th cruise and I have some negative s from each but I still absolutely loved the GOOD on each cruise. love Carnival

sdwhitakerparistexasgov    8 years ago

sometimes.....it is what you make of it......just saying.....

jgyuran    8 years ago

just got off this ship on Sunday and had a blast!

judyclark    8 years ago

mrswink 14 times with carnival which ship did you like the best and which one the worst and why

mrswink    8 years ago

Sorry you had a bad experience we are boarding this ship in 40 days this will be my 14 time with them so far no big problems

USACRUI72050920    8 years ago

There is also 24 hour room service available. If you are hungry on a cruise you are doing something wrong

USACRUI72050920    8 years ago

We just got off the same ship and had a completely different experience Everyone can't be pleased. You're on vacation, enjoy it for what it is.

scastiglia    8 years ago

I am so sorry to hear about your experience. Ive been on Splendor twice and never experienced or seen anything close to that. Hope you have a speedy recovery. Please don't let this deter you from traveling on Carnival again...

Sungold    8 years ago

Someone posted me a link for the Center for Disease Control, they have an area where cruise ships must report any contagious illnesses, and there is nothing so far for the Splendor. But of course, use common sense and use hand sanitizer whenever possible.

Sungold    8 years ago

I will. I'm also posting in my other forums about this report of norovirus.

judyclark    8 years ago

sungold will you please post when you back I like to hear your opinion

Sungold    8 years ago

This is disturbing to me, as I am boarding this ship in 3 days. But you should have checked out your parking options before traveling. I am parking in a nearby parking garage for $7 a night, but you have to reserve in advance.

sloopjohnb53    8 years ago

Depressing

Other reviews of this sailing