Carnival Splendor Cruise Review to South America

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
7

2 out of 5

Itinerary good, but plagued with disorganization

Sail Date: March 05, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

Organization of events and everything involved with getting on and off the vessel was disorganized and poorly planned. Best example: Waited 4.5 hours in line outside in the sun just to get on board. That is totally unacceptable. Unfortunately this performance was repeatedly experienced for the 7 weeks we were on board for most of the ports of call. The ship was fine, performed well and the main line crew that serviced the guests were great. Officers were non existent, rarely saw one, gave the appearance of "not interested" and probably was the main reason for dis-array.
Ship Quality
clean and well kept
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs
not used
Onboard Activities
Destinations and Excursions
Excursions ok, on & off ship very bad
Buenos Aires, Argentina
Rio De Janeiro, Brazil
Salvador De Bahia, Brazil
Recife, Brazil
Fortaleza, Brazil Port was skipped
Cross The Equator
Bridgetown, Barbados
Grand Turk Island Port was skipped
New York, New York
Carnival transfer left us standing in the cold for over one hour. Had to get a taxi to avoid missing flight

Tip

Don't purchase internet service. It is extremely poor and expensive. We received numerous apologies in writing during the trip, but that doesn't make it alright. It is a product that should never have been offered and refunds were not available after purchase.



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