Itinerary good, but plagued with disorganization

Carnival Splendor Cruise Review to South America

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2 out of 5
Verified Review
18 Night South America & Caribbean (Buenos Aires To New York)
Sail Date: March 05, 2013
Ship: Carnival Splendor
Cabin Type: Balcony
Cabin Number: 6400
Traveled As: Couple
Reviewed: 5 years ago
Organization of events and everything involved with getting on and off the vessel was disorganized and poorly planned. Best example: Waited 4.5 hours in line outside in the sun just to get on board. That is totally unacceptable. Unfortunately this performance was repeatedly experienced for the 7 weeks we were on board for most of the ports of call. The ship was fine, performed well and the main line crew that serviced the guests were great. Officers were non existent, rarely saw one, gave the appearance of "not interested" and probably was the main reason for dis-array.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


1 out of 5

Children's Programs

3 out of 5
not used

Service and Staff

1 out of 5

Ship Quality

5 out of 5
clean and well kept

Cabin / Stateroom

5 out of 5

Ship Tip

Don't purchase internet service. It is extremely poor and expensive. We received numerous apologies in writing during the trip, but that doesn't make it alright. It is a product that should never have been offered and refunds were not available after purchase.

3 out of 5

Fortaleza, Brazil Did not visit port

Port was skipped
3 out of 5

Grand Turk Island Did not visit port

Port was skipped
1 out of 5
Carnival transfer left us standing in the cold for over one hour. Had to get a taxi to avoid missing flight
Was this review helpful? 9

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