Carnival Cloud 9 Spa failure
Carnival Radiance Cruise Review
14 Night Hawaii Carnival Journeys (Los Angeles Roundtrip)
Sail date: October 16, 2022
Ship: Carnival Radiance
Cabin type: Balcony
Cabin number: 6224
Traveled as: Couple
Reviewed: 2 years ago
Review summary
The overall cruise was very enjoyable, the room was okay, even with the problems, but the experience with Cloud9 left a very bad impression. It is probably going to be a while before we choose Carnival again.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid Cloud9 spa. We won a raffle voucher ($50 off) for the spa, for any “signature service". The spa desk helped us choose the service from what we wanted (pedicure) and booked an appointment for my wife. We arrived at the appointment and were told that a pedicure was not eligible for the voucher (it had to be a manicure and pedicure (more expensive), but my wife’s nails are already manicured in a process they can’t do. They made no exceptions. To top it off, the provider was telling us it’s not my fault, with her finger in her nose! Completely unsanitary, rude and very buzzard!
Ports of call
Long Beach (Los Angeles), California