Never got anywhere - broken ship - lame cruise - never again Carnival - don't do it - the USS Minnow would be a better cruise

Item: Carnival Panorama
Rating: 1
Author: thomasdunn

Carnival Panorama Cruise Review to Mexico

thomasdunn

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 25

Overall rating:

1 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: November 04, 2023

Ship: Carnival Panorama

Cabin type: Balcony

Cabin number: 11252

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Carnival never again. Put over 6000 peoples safety at risk with a known engine failure - should have never left Long Beach. Then they gave us a $400 on board credit to use on their overpriced items. Management, John Heald, was an arrogant jerk when explaining that we would not get refunds or future trip credits. Heck, they give discounts all the time - how hard would it be to do the right thing. I'd advise to try a different crise line as Carnival was a rip-off.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

stuck in the Pacific played Bingo every night -not impressed

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Some good - Captain terrible - broken ship and only daily announcement was the weather

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Check in advance to see if the ship class is having mechanical proiblems

Thumbs up

Ports of call

Long Beach (Los Angeles), California

1 out of 5

Puerto Vallarta, Mexico

1 out of 5

Captain canceled due to mechanical failure

Thumbs Up 0

Mazatlan, Mexico

1 out of 5

Captain canceled due to mechanical failure

Thumbs Up 0

Cabo San Lucas, Mexico

1 out of 5

Organization was extremely poor - we left our excursion after waiting in line for hours -

Thumbs Up 0

Disembarkation

1 out of 5

20 Comments

Sogmoore 1 year ago

You was still cruising. The fun did not stop.the ship. Wish you the best and thanks for sharing

Thumbs Up 0

Flag

RetiredRay 1 year ago

Third party review site, the idiot will not see the comments about his stupidity of sulking in a corner and not eating. NEVER EVER GO ON A CRUISE SHIP EXPECTING YOUR PORTS TO BE THERE! Read the FINE PRINT in your CONTRACT! No guarantees on going anywhere. Vista class ships are notoriously prone to propulsion issues, and you just hope that you do not get caught in one. Nice thing about the electric propulsion, the power plants still work which means the shipboard life goes on. Unfortunately, Long Beach is a short 2 hour flight and a 30 minute taxi ride away, so the Panorama is about the only good, cheaper cruise alternative for a quick trip. At least we enjoy most of the food places (except for the buffet).

Thumbs Up 0

Flag

Lazyboy 1 year ago

Kind of sad that just because you could not get two ports you had to sulk and ruin your entire week, including not eating(?). Glad I am not you and can find fun elsewhere on the ship to compensate for the missed ports. Even though the Panorama is the best Carnival ship closest to me, I prefer not to sail Vista class because they do have the engine problems. Although it still is a good ship for a quick cheaper getaway, just don't be a jerky idiot and mark all zeros if propulsion does break beyond engineering's ability to fix, go enjoy not going to work (or whatever substitutes for work).

Thumbs Up 0

Flag

NickL1985 1 year ago

I was also on the cruise and I agree that carnival let us down in a lot of ways. It was still a absolute blast, you just had to try a little harder to make it what you want it to be but for a personal preference, I think I’ll go back to cruising with Norwegian. I think everyone should give carnival a try It just wasn’t for us.

Thumbs Up 0

Flag

beansbeansbeans 1 year ago

Just don’t know why any cruise ship company would set sail knowing you had big-time troubles that no one signed up for. Nothing but greed.

Thumbs Up 0

Flag

willwork4cruz 1 year ago

I was booked on the Panorama for this week but of course was canceled because of the propulsion issue. We were so disappointed and would have gladly traded you places. You still got a 7 day cruise and $400 to spend on board! I call that a windfall. You missed out on Mazatlan and PV. You didn’t miss much. Consider yourself lucky.

Thumbs Up 4

Flag

livlifenoregret 1 year ago

Be happy you received the $400! Always good to read your cruise contract cause they didn’t even have to give you what they did.

Thumbs Up 3

Flag

Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 0

Flag

javawoody 1 year ago

Things break, only a limited number of dry docks for that size of ship. Understand your frustration, but put your big girl panties on, and make the best of it.

Thumbs Up 2

Flag

pjweth 1 year ago

I agree with cruisent. They should have done something more then what they did. If you were in a taxi and it broke down should you have to pay for the whole ride? $400 dose not begin to be Compensation for my cruise even Partial Compensation AND you can only spend it on the ship.

Thumbs Up 0

Flag

Kracka 1 year ago

Your safety was not put at risk...

Thumbs Up 2

Flag

cruising2004 1 year ago

Have missed ports for several reasons, it is what it is. It also states in your cruise contract that itinerary can change without notice and without compensation. Sorry you were disappointed with your cruise.

Thumbs Up 3

Flag

DLT364 1 year ago

They should have read their contract. It reads ports can be missed. $400 OBC and refunds of port fees and taxes

Thumbs Up 2

Flag

galaxy2272 1 year ago

I guess I'm the only 1 surprised they gave each passenger a 400 dollar credit for a 5 or 6 days cruise.

Thumbs Up 1

Flag

sanman01 1 year ago

Cruise on Carnival. Never a problem.

Thumbs Up 1

Flag

cruisent 1 year ago

I have to side with the OP here and think Carnival should have given passengers a future complimentary sailing since this was entirely their fault. I'd be very upset to miss not one but 2 ports of the itinerary because a cruise to nowhere wasn't what the passengers signed up for. Bad Carnival. ☹️

Thumbs Up 2

Flag

Cruzin38 1 year ago

Have you ever had car problems.. things happen… especially with the Vista class ships…bad weather, port problems, maybe cruising is not for you…

Thumbs Up 0

Flag

michelleb1127 1 year ago

I am sorry that the ship's engines had a problem. It seems to be an issue with Vista class.

Thumbs Up 0

Flag

snowhog 1 year ago

We have been been cruising over 16 years on carnival and never had a problem. We’ve enjoyed every cruise, every port, and every ship that we’ve been on just don’t go on spring break.

Thumbs Up 3

Flag

DLT364 1 year ago

Our friends were on that sailing, first cruise and they still had a great time!

Thumbs Up 4

Flag

Other reviews of this sailing

Fine print

Very disappointed my vacation was ruined. We did not visit two out of the three ports and we did not get properly compensated. This trip really stunk and I think everyone should know about what Carnival was keeping quiet about that the panorama had issues

Ship broke