Complete Disaster. Utterly disappointing

Item: Carnival Panorama
Rating: 2.7
Author: zkzaks924

Carnival Panorama Cruise Review to Mexico

zkzaks924

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

2.7 out of 5

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 22, 2023

Ship: Carnival Panorama

Cabin type: Suite

Cabin number: 2431

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

For the thousands of dollars I spent for 2 rooms, definitely feel completely ripped off. Too noisy to sleep, the family Harbor Longe food was horrible. Except the ice cream when it was working. The coffee machine was down slot as well. Bought the drink package for all of us and seldom used because the poor little kids were terrified to go to the bars for soft drinks. Pay attention: as a whole the bartenders pretty much ignored them and made them wait til the adult customers who tip more were served. This happened repeatedly.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

The only egible food was a couple of the specialty restaurants and the ice cresm

Onboard Activities

3 out of 5

The kids liked the kids stuff

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Never saw our steward after embarking. Bartenders were extremely rude. Wait staff not service oriented

Ship Quality

2 out of 5

Elevators are a disaster.

Cabin / Stateroom

1 out of 5

Shower curtain reeked. The bathroom was not cleaned well at all! The kitchen was above and so our sleep was nonexistent. It was so noisy the kids were terrified.

Ship tip

DON’T!!!!

Thumbs up

Ports of call

Long Beach (Los Angeles), California

4 out of 5

Have always loved Long Beach

Thumbs Up 0

Puerto Vallarta, Mexico

5 out of 5

Piety’s Vallarta never disappoints

Thumbs Up 0

Mazatlan, Mexico

5 out of 5

The beach was fantastic. Carnival personnel could learn a lot from the service people in Mexico.

Thumbs Up 0

Cabo San Lucas, Mexico Did not visit port

OC South. Not interested

Thumbs Up 0

Disembarkation

3 out of 5

Fine

12 Comments

Sogmoore 1 year ago

Wow I hate hearing someone not having a great cruise. Thanks for sharing

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byhisgrace 1 year ago

Yikes 😳

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CruiselineAdmin 1 year ago

@zkzaks924 Thanks for sharing your experience with the Cruiseline.com Community. If you would like to share with Carnival, here is contact info: Phone: 800-764-7419 Website: carnival.com Email: guestcare@carnival.com

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XRP2023 1 year ago

Jesus33, please explained what happened to you. We are leaving soon on are cruise and want to make sure are cruise goes smoothly!!

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Jesus33 1 year ago

I am 100% sure 80% of your Cruise was spent on Deck 3. Please email Guests Care services located at the bottom of the website in fine print and give them all of your complaints. I will never be with Panorama again. Shortly after my departure the Cruise director was fired/terminated. Please post on every social media platform and make this go viral so the changes can be met. Hurt em in their pockets just like they hurt you.

Thumbs Up 1

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AuntPinkie 1 year ago

Appreciate your detailed feedback. Sorry this cruise didn’t meet your expectations.

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Kracka 1 year ago

Bartenders are going to focus on customers that pay their bills; tip them accordingly!

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leog 1 year ago

Kids shouldn't be allowed at the bar! Period. Get up and get your kids what they need. Thanks for your review. Maybe bite the bullet and splurge thousands more on a Disney cruise next time. Good luck.

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Gwbigdog 1 year ago

Thanks for sharing, researching is key

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cruising2004 1 year ago

Sorry you were disappointed with your cruise.

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hollysmomtravel 1 year ago

I'm sorry you didn't enjoy your cruise. As far as the noise level, a little research would go a long way when picking staterooms. Yes, for kids, it can be very scary to go to a bar and ask for anything without your parents. Perhaps an adult going with them a few times would have helped

Thumbs Up 5

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javawoody 1 year ago

You may have spent a lot but you did not do your research or use a good TA

Thumbs Up 4

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Other reviews of this sailing

Enjoyable cruise to the Mexican Riviera

Was a nice get away

Enjoyable