Very dissapointed with Carnival Cruises. The cuts in budget made are exaggerated, and hurt service. This ship leaves much to be desired, and they should make up with excellent service. They lack personnel, and most important, they lack experience and finesse
Embarkation
2 out of 5
Disorganized and lenghthy
Ship experiences
Food and Dining
5 out of 5
Inexperienced service at the first table for first three days. Stupendous service on table 444 during the last three days.
Onboard Activities
3 out of 5
Bad show.
Casino ok, but machines too high to play. Need more $0.25 machines
Entertainment
I am 76 and unable to be too active
Children's Programs
No kids
Service and Staff
4 out of 5
Commendations to waiter and busboy on table 444, vista dinning room
Ship Quality
3 out of 5
Very small, not enough shops, not a good promenade, NO GYM, small pool. The worst Carnival Cruise I have been on. They have made numerous cuts that do not encourage patronage
Cabin / Stateroom
5 out of 5
Cabin eas exceptional for us. Cabin Stewart, Pam was very good
Ship tip
DO NOT DAIL ON THIS SHIP, and maybe think of another cruise line instead
Paid expensive Mexican Party tour. In line in front of the ship, the fumes of the painting of the ship made me ill. I told the cruise guide "Rosi" that I had a health condition and needed to wait in the bus, or a little further from the ship. She said "yeah, yeah, go back in line. We are leaving soon.
I was dizzy and had an upset stomach. The bus stopped at the Malecon, and the woman said it would be a Mexican minute, which meant 1/2 an hour. I told the driver I needed a drugstore, and he pointed a few steps away. We were there long enough to drink an alkazeltzer. When we came out, the empty bus was leaving. My husband looked everywhere for the group and "Rosi" We did not find them. We stayed in place waiting for them or the big yellow bus to reappear. It was a narrow one way street and were told by a cop that all vehicles had to come down that way. Up and down the MALECON we walked alert for the group or the bus. After an hour and a half, we took a taxi and went back to the ship losing our tour and our money.
It's amazing how someone on the same sailing as you, gave a completely different review of the ship. It's sounds as if you're set in your ways and is willing to accept changes. Places all over are short staff, not just on Carnival and cruise ships.
Cruising is not the same as prior to Covid and likely will not be the same again. Similar complaints across most cruise lines and ships. If you compare cruises now to previous experiences, you will continue to be disappointed.
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