Fun family time with some unfortunate events

Carnival Panorama Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 32

Overall rating:

2.9 out of 5
Verified Review
Carnival Panorama

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 30, 2022

Ship: Carnival Panorama

Cabin type: Balcony

Cabin number: 6287

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

This was my second cruise, first with Carnival. So many things went wrong such as the elevators breaking down on disembarkation day causing us to haul or heavy luggage multiple times down many flights of stairs. There were six fights that happened on the ship. A domestic violence attack outside of our stateroom. Completely unacceptable. The crew members acted like nothing happened. These people should be prosecuted and banned from Carnival. An announcement should have been informing all of the passengers regarding the events and consequences. Now, I fear for my personal safety. It was difficult to get my soda under the bubbles package. I had to ask many times in the MDR for my soda. I was never able to get soda in the buffet because everything is self serve and the only drinks available did not include soda. You have to leave the buffet and go out to the bar in the pool area for soda. Too much of a pain so I probably paid $8/glass of soda since I only had one glass a day in the MDR. My advice is to skip the Bubble package and just pay for each drink. Room service always got our morning coffee/creamer order wrong. So simple....three cups of coffee with creamer. We would get two cups. Or no creamer. No sugar/sweetener. etc. In spite of all of the unfortunate events, I still had a wonderful time with my family. I probably would not take a weeklong Carnival cruise again.

Embarkation

2 out of 5
Long lines, took forever

Ship experiences

Food and Dining

2 out of 5
Main dining room food was adequate. Buffet food was okay but if you order the bubbles package you have to run out to the pool bar area you will not get your soda beverage. I had to request my soda multiple times in the MDR. At the tea service they never refilled our teapot with hot water or brought cold water to a friend. Disappointing

Onboard Activities

3 out of 5
They had plenty of activities for all ages. My favorite was the outdoor track.

Entertainment

I did not go

Children's Programs

No kids

Service and Staff

3 out of 5
Elmer, our room steward was ok...everyone friendly on board. Nothing notable

Ship Quality

3 out of 5
I did not like the compartmentalized lay out of the ship. The buffet area was always restrictive, crowded and tight.

Cabin / Stateroom

4 out of 5
Comfortable, clean and I loved our balcony.

Ship tip

Be prepared for a crowded experience. The elevators broke down on the last day and we had to carry our luggage multiple floors, multiple times down flights of stairs with my elderly mother. Also, a couple brawls on the ship. A domestic violence attack outside of our stateroom. Unbelievable

Ports of call

Long Beach (Los Angeles), California

3 out of 5
long lines in the sweltering sun

Puerto Vallarta, Mexico

3 out of 5
Port view is stunning at sunset. Excursion was mediocre.

Mazatlan, Mexico

3 out of 5
Port was okay. Excursion unremarkable.

Cabo San Lucas, Mexico Did not visit port

My elderly mother would not have been able to manage the tender ship.

Disembarkation

1 out of 5
Worse experience ever. See above. Elevators broke down. We had to lug our heavy suitcases multiple times down multiple flights of stairs. Completely unacceptable
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12 Comments

lisaf86404    2 years ago

Sorry you had such a bad time. I've been on this ship twice, never had any of these problems,

willwork4cruz    2 years ago

Was it a couple of fights or six fights? Maybe just one argument? I would not want the ship to announce if someone had a fight... Who knew that carry off you own luggage meant you would need to carry off your luggage?

Kracka    2 years ago

If you don't want to carry your luggage around, let them handle it. This is why there are porters and luggage valet.

Gwbigdog    2 years ago

Oops 😬

princess777    2 years ago

If we were in there my parents would not be satisfied too.lol hehehe we always able to see the carnival panorama cruise outside the Port next to princess cruise and Holland America. I even waved to the passengers outside the balcony.

thomastay    2 years ago

Carnival appears to have slipped. When I was on carnival several years ago, they were great... Carnival is a party barge. Inexpensive, lots of liquor and tons young people. Maybe I am old (53), but I like the solarium on Royal Caribbean. Older crowd there, but if course, there are always people who act immature.

javawoody    2 years ago

Appreciate your view

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Surprised at some of the faults. Appreciate your feedback.

jallaway    2 years ago

Room service coffee always seems like it should be easier than it is. We typically order coffee for two, cream for one, juice for one, and maybe bagel for one. It's always a gamble how much of each will show up.

squirrelking    2 years ago

Elevators are shut down on disembark day.

GSSI    2 years ago

I was on in February never again

NicolasH    2 years ago

Seems like you got unlucky. I was on the panorama a few months ago and everything was perfect.

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