Overall very good cruise with a few issues

Carnival Miracle Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall rating:

3 out of 5
Verified Review
Carnival Miracle

Sail date: August 13, 2016

Ship: Carnival Miracle

Cabin type: Balcony

Cabin number: 5158

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My boyfriend and I loved this cruise overall with a few exceptions. We especially enjoyed the ports of call and the comedy shows. I loved that there was plenty of space on all the decks to find a spot to relax in the sun. We were also extremely happy with our balcony room and room steward, Heimer. He was great!

 

We were a little disappointed with the food most days and ended up with an bad stomach illness due to what we ate the last day on the cruise ship and are still suffering from it 4 days later! This makes me very cautious about the food on Carnival cruise ships moving forward. 

 

Also, I had a massage while on the ship. While the massage technique was good and enjoyable, the entire experience was not. it was 100% apparent that the main purpose of a massage with the Carnival spa is just to sell you more things. I did not appreciate that after the massage they sit you down in the same massage room and tell you emphatically that you "need" $200 worth of products and try to sell them to you. This was frustrating because i just had a nice massage and I'm not even allowed to leave the massage room and enjoy my relaxation before products are pushed very hard on me. Needless to say, I will not be purchasing any Carnival spa services in the future.

 

 Finally, I was very frustrated with how the boarding situation was handled. We arrived at 1:30pm to board and stood in lines outside for 2-3 hours in the sun and heat waiting to get on the ship. We heart through talk amongst guests that the extended wait was due to the ship arriving late from the last cruise. While this is understandable, it would have been nice for the captain or cruise director to have addressed this at some point while on the cruise. Instead, it was brushed over like it never happened while nearly all passengers stood in the heat for 2-3 hours to get on board, most people getting sunburned (like us) and with Carnival running out of water to provide to waiting guests. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
All service members were wonderful! I was only unhappy with the service at the spa.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Loved the space of the balcony room and the amount of storage! If we decide to cruise with Carnival again, we will certainly book at balcony.

Ship tip

Get there extremely early on boarding day and bring water and sunscreen for while you wait!

Ports of call

Long Beach (Los Angeles), California

3 out of 5

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

5 out of 5
Was this review helpful? 13

3 Comments

Dutch3901    8 years ago

"Not ALLOWED to leave"? here is what my wife says (politely with a smile,but firmly) "I know you are suppose to sell products , but let me save both of us some time- I'm not buying any product but thank you for the massage". She then tips and leaves the spa. No one has ever block the door or tried to stop her ... Just a suggestion. I'm glad most of the cruise was enjoyable for you two!

engineerrick    8 years ago

My DW and I has found that a firm "no thank you" works well in the Spa. We have Never been kept in a room that didn't have a door to freely walk out of. 😎

Treymoney    8 years ago

I also had Heimer. He was amazing and very kind

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