Terrible Experience

Item: Carnival Magic
Rating: 1
Author: Cruiser098

Carnival Magic Cruise Review to Caribbean - Bahamas

Cruiser098

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

1 out of 5

Verified Review

6 Night The Bahamas (Norfolk Roundtrip)

Sail date: August 13, 2023

Ship: Carnival Magic

Cabin type: Oceanview

Cabin number: 1233

Traveled as: Family (older children)

Reviewed: 8 months ago

Review summary

There was a roach in my room I showed a video of it to the staff and they did not handle it appropriately.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

There was a roach in my room and the staff didn’t initially want to move my room. Finally once I continued to ask for a new cabin I was moved to a room that smelled like sewage. I asked to be refunded for the days moved and carnival will not honor it.