Great places, Guest relations could have been nicer

Carnival Magic Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 40

Overall rating:

4 out of 5
Verified Review
Carnival Magic

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: May 06, 2017

Ship: Carnival Magic

Cabin type: Oceanview

Cabin number: 1283

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We had a great trip visiting places we have never imagined going. The state room was nice, and our house person was very nice.  The ship was clean the

food areas were clean and food great.  The dinning meals were not enticing and we only ate there two nights.  There was great food up on the liddo deck and at GUyS burgers.  We may look into getting "any time hours" if we cruise again. The guest services was rude and only gave us short answers to our questions.  We had no idea how to find the shuttle from ship to airport. The Carnival personal at the front of the bus shuttle once we landed were vague and not nice at all.  Once they knew we were not going any where,,they finally decided to check their list, which they had and our names were on it.  WHY they lied is a question I will never know... MAYBE Carnival should better inform their employees that a guest may not know it all. We look to them for answers.

 

Ship experiences

Food and Dining

3 out of 5
Not liking the selections on the Late Dinning

Entertainment

5 out of 5

Children's Programs

N/A

Service and Staff

5 out of 5
Except for guest services,,they were rude

Cabin / Stateroom

5 out of 5
Patrick our house person, was so nice, and informative.

Ship tip

Don't get assigned dinning

Ports of call

Port Canaveral, Florida

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5
Solicitors were over whelming.

Charlotte Amalie, St. Thomas

3 out of 5
AW it rained, but the people were nice.

San Juan, Puerto Rico

5 out of 5
People were nice, easy to get around, and the food and shopping was amazing. Not enough time to do both of visiting sites and shopping. The ship has 5 hours to give you there.

Grand Turk Island Did not visit port

Great snorkeling with and great shopping. Not enough time to enjoy either . The tours take too long to leave the meeting place. We spend 45 mins waiting there just to get started. then had 30 mins to shop.
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1 Comment

chocolate6338    7 years ago

anytime is the best

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