24 hours a day of Construction

Item: Carnival Glory
Rating: 1
Author: LPotts

Carnival Glory Cruise Review to Caribbean - Eastern

LPotts

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 56

Overall rating:

1 out of 5

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 18, 2017

Ship: Carnival Glory

Cabin type: Balcony

Cabin number: 7337

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

What Carnival failed to do was notify the passengers that the Glory was going into dry dock following our cruise. They also did not mention that the aft pool and slide would be out of commission. They also did not mention that there would be construction going on the boat all over it during our cruise. We lost seating and gained noise in the serenity area and lido deck. We also had construction on top of the boat by the miniature golf making it difficult to hear and play as there were electrical cords run across a few of the holes. Most of the front of the boats upper area was roped off and unavailable and the bit that was was very noisy. Finding a chair for the movies was a challenge as well since we lost the majority of the seating due to the construction. Complaining on a daily basis did nothing but get me a case number. After being publicized on the news when we returned Carnival issued an apology and offered a 25% refund and a 50% credit off a future cruise which is not enough compensation for the bull they delivered to us innocent passengers. Many, such as ourselves, love using the water slide and having it out of commission without notice is just unacceptable. This was by far the worst cruise we have ever taken in our nine sailings.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

This is a standard balcony cabin with an excellent location to the lido deck and casino.

Ship tip

I would not sail on board this ship again until receiving a few very positive reviews once it comes out of dry dock. This is an old boat which need A LOT of work! The vibrations in the rear of the dining room were so bad that the china and silverware rattled across the table..

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

San Juan, Puerto Rico

3 out of 5

Grand Turk Island

3 out of 5

Traveler Photos

7 Comments

ddyates 7 years ago

Thumbs Up 0

Flag

dbryant4590 7 years ago

You often cruisers are a little harsh, huh? There are some new folks who don't know about research other than destinations and dates and amenities. My daughter and her friends are on the boat this week and are not in store for a great trip. I found this app so I could know more about the itinerary and such. However you act as if everyone has the experience you do. You are ridiculous. Having been in hospitality and customer service from many years I know It is always on the venue to provide information regarding safety or changes in every other industry. At least they did give them a credit before leaving because the water slide is still not in working order. Sounds like the backlash from the media promoted some proactive action this time. This was booked through a Carnival Rep who could have advised and did not. Will we research better in the future, yes. Will Carnival be a choice for cruises. No.

Thumbs Up 0

Flag

smyers23 7 years ago

Do your research first.

Thumbs Up 0

Flag

barkley8795 7 years ago

25% isn't enough along with 50% off a future cruise? Wow greedy much? They didn't even have to do that much, guess you should do your research better next time!

Thumbs Up 7

Flag

twangster 7 years ago

I would be pissed too. Unacceptable.

Thumbs Up 0

Flag

TNTGreen 7 years ago

Carnival has all of their drydocks listed through 2018 on their website. No cruise line sends a email stating " Princess Dawn is going into dry dock on March 8th". Unfortunately they started some of the construction prior to dry dock which should not have been done but the dry docks are listed on their website with the dates and work to be done. No matter which cruise line you choose in the future try to avoid booking cruises 2 weeks prior to and 2 weeks after dry dock.

Thumbs Up 0

Flag

calship 7 years ago

That is unacceptable. So sorry your cruise vacation was ruined.

Thumbs Up 0

Flag

Other reviews of this sailing

First cruise ever and from the ship to the staff and just the total trip was great love it all

Disappointed

Horrible, should have been told about construction