Disappointing
Carnival Glory Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: January 07, 2017
Ship: Carnival Glory
Cabin type: Balcony
Cabin number: 8292
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Some of the cruise was great. We have cruised many times. Weather well not so great but the break was good. Nobody controls weather. 2 ports we could not stop in due to weather. The frustrating part was I purchased the liquor package prior to the cruise. During the cruise they said my credit card went off line. It took 2 days to get back however they would not let my utilize the liquor package during that time. When guest services was asked the one guy said well that is the rule. 2 days later we asked another lady and she said that should not be happening as the package was paid in full prior to departure. She would refund us the days we did not use any liquor which happened to be the 2 hottest days. On the last night of our cruise we got our final bill which was ok because we did purchase various items for the family. When my credit card statement came in they charged a different amount to my card which was more than I owed. $60 is not much but the principle of it all. We have not been refunded any. We did not want the whole amount back but felt like we should be entitled the days we did not drink. On that note they would not charge it to our cabin either. So as yes water is healthier it is not quite as fun!! Overall very disappointed in the run around of getting answers then them not following through. We have cruised other lines before and do not feel like we will do carnival again. Felt like they got out money and that was it. Just very disappointed.
Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
Ports of call
Half Moon Cay, Bahamas (Private Island)
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