bad service

Carnival Glory Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 15

Overall rating:

1 out of 5
Verified Review
Carnival Glory

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: October 03, 2015

Ship: Carnival Glory

Cabin type: Inside

Cabin number: 5758

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

will never cruise with carnival again charges on my account wrong couldn't get credit from ship while on ship I billed a shore excursion on my credit card and it was canceled and they gave the 89.99 credit to someone else spoke to them about it 2 times and they claimed couldn;t charge without other persons ok even though it was their mistake also other charges not mine and never go a full account of charges

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

buffet leaves a lot to be desired except pizza bar and burger bar

Ports of call

Miami, Florida

3 out of 5

Half Moon Cay, Bahamas (Private Island)

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

San Juan, Puerto Rico

5 out of 5

Grand Turk Island

3 out of 5
Was this review helpful? 15

7 Comments

trentandjackie    8 years ago

My dad cruises 4 times a year on Carnival & never had problems like that. You should be able to handle that when you call corporate.

jimdee    8 years ago

You should try rail Caribbean it's been three weeks for telephone calls and five trips to guest relations and I'm still waiting for the credit they owe me $155

jmarie2731    8 years ago

most credit card companies will help you get your money back. Give them a call before you pay.

purplemiami    8 years ago

TNTGreen    8 years ago

That's crazy!

jallaway    8 years ago

That was a holycow!

glomarrone    8 years ago

Sounds like you had a real headache with the billing.  Also, the entertainment was not up to your standards.  What did you do in the ports of call? Looks like San Juan was a winner for you.

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