Death on the High Seas

Carnival Glory Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 22

Overall rating:

1 out of 5
Verified Review
Carnival Glory

Sail date: August 15, 2015

Ship: Carnival Glory

Cabin type: Balcony

Cabin number: 6260

Traveled as: Family (young children)

Reviewed: 9 years ago

Review summary

I booked a cruise for me and my two children ages 10 and 16.  We were having a great time until a woman committed suicide by jumping off the ship.  After a horrific recovery of her body, that was viewed by all aboard ,Carnival offered a $50 credit and a small discount off of a future cruise (basically you have to pay them more $$$ to get any "compensation").  We never arrived at our final port destination of Grand Cayman and, to top off the lack of consideration to their "guests", if you booked an excursion through anyone other than Carnival, all they offered was $1.99 toward a phone call to ask your tour guide for a refund.  I will never cruise with Carnival again and have already told all of my friends and family to choose another line.

Was this review helpful? 22

41 Comments

motherboarder    9 years ago

BITCHING!!!

motherboarder    9 years ago

OMG!! are you for real? ?? your post is completely UNcalled for. a woman lost her life and you're ITCHING about a few measly $. Shame on you! !!!!!!!!!!!

crusindaddyo    9 years ago

people didnt have to watch if they didnt want to. its not carnivals fault she did it or that anyone purchased excursions outside of carnival.

joeexpressshmoexpress    9 years ago

I hope that maybe we misunderstood this mother. I saw someone take there own life when I was 13. I had to be in extensive therapy for 5 years. I still see it vividly. That is not fair!!!! Someone's action affects innocent bystanders for the rest of their life!!! life is incredibly difficult for everyone I suffer with depression time to time because of what I witness when I was 13. As a first hand experience I think it's very selfish for anyone to commit such a heinous act with so many other lives involved. And no one can tell me different because I live that nightmare over and over. I see it as vivid now as it has been 20 plus years ago. those people will be scarred. no its not ok to capitalize on money or who's to blame but I just wish that people would think about all sides. I'm so deeply sorry for the families loss....my heart really aches.

AlnEve    9 years ago

You must be kidding me !!!!!! A family is suffering a loss and you are complaining about $$$ and your final port!!!!!!

JusMe    9 years ago

choseanother,  I'm glad you told your friends,  now they can see what a caring person you really are,  they can now see the real you. 

I'm sorry for your loss of friends that have backed away from you after they see what your really made of.

"Beauty is only skin deep,  Bitch goes to the bone"

My thoughts go out to the family of the dead and to the crew and guest that were affected by this horrific event.

My respect goes to Carnival for how they handled this event with respect and class.  

TCasey    9 years ago

Shame on you for being so self-centered. Apparently you didn't read all your cruise info prior to booking your excursions. How is Carnival responsible for you booking excursions through a private agent. You take a risk of things happening.. I believe Carnival was more than generous in what they offered the passengers.

aprilt27    9 years ago

Was it Carnivals fault a person jumped off? Was it Carnivals fault they wouldn't reimburse you for an excursion that you didn't book through them? I'm sure the whole suicide thing was horrifying, no doubt, but it wasn't Carnivals fault and they couldn't very well leave the body floating in the ocean. That wouldn't be right.

motherboarder    9 years ago

yah faceit it's called LIFE! !! but one doesn't go on a public forum and whine. what the woman posted is UNFORGIVABLE!

motherboarder    9 years ago

krissfee YES UGH

faceit    9 years ago

either way..Im sorry for your loss in your experience

faceit    9 years ago

if you feel that way after what I said thats ur opinion...And I really dnt care ..you cant tell me that the incident hasnt affected people in a negative way.. I can careless about a refund or excusion..Its about the mental turmoil that the situation has caused from both sides..you have a family grieving a loss..and you have hundreds of other families dealing with the mental anguish of the whole situation..It was bad all the way..thats my opinion..the swearing and name callin is not needed..

krissfee    9 years ago

spell check suck, doesn't it lol

coolcat8b    9 years ago

Wow! I sure hope you never cruise with Carnival again. I myself am going on a 7-day early next year and I have no desire to meet you. Selfish twit.

motherboarder    9 years ago

sorry Kholey yes UGLY, SHAMEFUL folks that were on that cruise posted unfeeling, nastygrams on another site that shipmates won't allow me to type in this msg :'( it sickened me!

Kholey    9 years ago

Motherboarder, exactly my point. See all my other posts.

motherboarder    9 years ago

AMEN *tbnutz* thank you for stating the OBVIOUS!

motherboarder    9 years ago

she ALLOWED her children to witness retrieval of the woman's body. she just wants folks to feel sorry for her! I personally think she is a meanspirited, uncompassionate, terrible example for her children!

motherboarder    9 years ago

kholey a person's family does not always know when a family member is contemplating suicide. . believe me from one that knows INTIMATELY knows from experience :(

andream0423    9 years ago

I was also on this cruise and it was a shame to see how some people acted. I too have 2 children ages 10&17 who were very aware of what was happening by the announcements that were made. my daughter saw the riots and left the area and I did not let my son watch the recovery. the seas were very rough which made a very difficult recovery even more difficult. I had a shore excursion booked in Grand Cayman that was reimbursed within 2 hours. I did not expect any compensation from carnival for my inconvenience of missing a port and was pleasantly surprised by what was offered. I previously cruised on another cruiseline and we missed a port because a passenger had a heart attack and needed to get of the ship and we had to return to our previous port not leaving enough time for the next and we received nothing. No onboard credit no discounts. I think carnival handled themselves very well in a situation that was beyond their control.

Kholey    9 years ago

She obviously was seriously in the midst of a mental breakdown. Of course the argument could be made that the family could/should have cancelled their cruise but hind site is always 20/20 isn't it?

Kholey    9 years ago

If you Google her you can find out more information about her. Her family explains that she was hallucinating & insisted that her long dead husband was on board with her. The rumor spread quickly that she had several loud and destructive arguments with who we now know to be her sister who apparently looks like a male. The rumor was compounded that her long dead husband brought his mistress aboard.

billchaffee1982    9 years ago

She may not have planned in killing herself, but could have been unstable mentally and made a snap decision to do it. No matter what the circumstances the person who posted this is also probably mentally unstable. People who watched clearly made that decision also. If your children watched you probably allowed them to.

krissfee    9 years ago

you're absolutely correct. but it's still not Carnival's fault. I'm sure you're not suggesting they not retrieve her body for the family. sounds like carnival mafe the best of a bad situation.

faceit    9 years ago

I love cruising,this will be my 11 one..I have found good and bad on all of them..but with that being said I have spent time at all inclusives as well, with the same results good and bad..but I see it a lil different..If the lady would have died by natural causes or because of a accident thats one thing..and I would totally feel compassion and condolences..But this women chose to take her own life..she chose to make this a public and horrific event for thousands of others..including her own family..honestly to me thats very selfish..She couldve stayed home to do that..not pay to go on a cruise and make others suffer..Despite if people stayed up there to view the recovery or not..Innocent people were subjected to one persons selfish act.. A normally great experience has been ruined..not just for the passengers but for the crew as well. forget the money..Those memories can never be washed away..no onboard credit or cruise discount can make you forget that

billchaffee1982    9 years ago

1st world problems. I'm glad you won't be cruising with Carnival again. I'd hate to be on the same boat as someone like you.

Kholey    9 years ago

Thank you Lnfarrar1. For many, it's easier to jump aboard the bash Carnival train (excuse the travel pun). It truly does sound awful when you don't know the whole story. Thank you for your kindness. Carnival did the best they could with a terrible situation. It's impossible to please everyone. But they did the best they could. They acted honorably and professionally to all involved.

Lnfarrar1    9 years ago

Kholey, I'm so sorry you all had to deal with an unfortunate incident! Thank you for giving a complete account of Carnival's action to at least alleviate some of the pain, disbelief and change in cruise plans. Many blessings to you and to the family...

Kholey    9 years ago

Plus offered a $50 credit plus 25% off and $200 onboard credit towards your next cruise. We had already completed 75% of our cruise. Anyone who doesn't think that was fair is being unreasonable. I think for me at least it's taken a few days to sink in that a woman has died and that's profoundly sad and tragic. Sensitivity I guess doesn't come easy to some people (this persons post in particular).

Kholey    9 years ago

Carnival handled themselves with the utmost grace and professionalism in the midst of a terrible situation. The Captain made a choice to abort the final port because we would have only been there for 4 hours. We were able to obtain permission to return to port in Cozemel (still paradise) and by morning they had proactively refunded port fees and costs of excursions to everyone.

Kholey    9 years ago

I too was on the ship at the time of this poor soul suicide. We witnessed the best and worst of people actions. Many taking videos and pictures of the body and in my case some guy elbowing me in the chest to push me aside so he could take pictures. It was disgusting and in poor taste. Several people even worsened the situation by starting a riot in the main lobby. It was horrible.

BMSexton790    9 years ago

Really? You're complaining because the crew took the time to make sure they recovered the body to ensure that they could return to the family of the woman. How would you feel if someone in your life did that and they didn't return the body for you to bury and mourn over? "Oh sorry we had to take these people to there excursion so we couldn't recover the body for you" wow what a low life.

tngurl    9 years ago

Not a lot else that can be said that hadn't already been. Curious though.... Since you felt the need to post about this, please enlighten us and explain how you think the actions of one individual falls on the cruise line? Also...Please also enlighten on if you shielded your children from all of this or was one of many that stood watching until the very end?

krissfee    9 years ago

I'm sorry, are you actually upset that you didnt profit from someones death??

CrusinTim    9 years ago

I'm sorry but how self centered can you be??? A passenger commits suicide (and since I am yet to read about this anywhere but in your post, I "assume" she jumped) and you FORCED yourself and your CHILDREN to view the recovery of the woman's body then go on to complain about how the cruise line had no respect for the passengers because they "viewed" the recovery? REALLY???? Who FORCED you or ANY of the other passengers to watch? This poor woman met her demise either by jumping or falling and you concern yourself with being reimbursed by a 3rd party excursion company which the line has ABSOLUTELY no control over. Explain to me exactly WHERE the cruise line falls into fault here again.......As posted on cruisebruise..."For the Carnival Glory suicide, the cruise ship carries 2,974 passengers and a crew of 1,160 passengers. Passengers were reported to be compensated $50 per cabin for the delay of the cruise due to the search. There were approximately 1490 cabins booked at a compensation cost of $74,500. The addition of the standard 25% credit towards a future cruise,  along with the cost of free drinks and the fuel used in a five hour search brings the cruise line cost to a whopping $300,000 or more for a search that goes beyond a few hours.".

 

jbdb824    9 years ago

Your lack of compassion is appalling to me. it's not the cruise lines fault and I'm sorry for the crew members that had the grizzly task of having to recover her body, I'm sure they didn't sleep very well that night.

tbnutz    9 years ago

So help me understand. A lady commits suicide and you're worried that you don't get a refund for a tour that Carnival didn't book? and the recovery was viewed by all on aboard. If the recovery of the body was so upsetting, go inside or to other side of ship. I am sorry for your loss

Cruisinforsanity    9 years ago

We didnt receive any credits to our account for the missed port, nor any credits toward a future cruise. The unfortunate fall the passenger took was not the fault of the cruise line, nor was the suicide on your ship.

Cruisinforsanity    9 years ago

The cruise lines make it very clear that if you book an excursion through a private agent and not thru the cruise line you are on your own for reimbursements. They will not guarantee the ship will wait for you if your tour is running late. If you book thru the cruise line they will wait for you. We did not have an excursion booked at the port we missed but were looking forward to being there

Cruisinforsanity    9 years ago

We just came from a Royal Carribean cruise and missed a port because a passenger fell on the ship and suffered a hip fracture. We turned around and went back to Bermuda, which we had left hours earlier, so she could receive medical care Although the Captain did all he could to make up the time we missed our port. Everyone who booked excursions at that port thru the cruise line were reimbursed.

joeexpressshmoexpress    9 years ago

Wow that's horrible! I'm sure your kids were terrified! !! I'm so sorry. when was this? resent?. I went last year and we could not dock@ Freeport and my excursion got reinbursed. I would make a corporate conplaint.

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