i am afraid to try it again for the fear of having a similar experience
food is really important
adult areas also very important to me
my alcohol bottle purchase on board left a sour taste in my mouth
the staff was amazing
the entertainment ideas were exellent loved the outdoor movie.
Embarkation
5 out of 5
it was quick and well organized the agents were patient and kind with the overwhelming number of guests they processed
Ship experiences
Food and Dining
3 out of 5
I am used to amazing tasty and culinary experiences my best food experience was at the Seafood Shack.
Everything was extra salty it did not sit well with my high blood pressure- i am young too
Onboard Activities
4 out of 5
spa- was excellent
shows were colorful but singing was really bad
trivia shows were fun
80's dance was also really good
Entertainment
2 out of 5
shows were colorful but singing was really bad i wanted to go and help the out for the 80's shows they singing guitarist needd help i auto corrected them a lot out loud.
great lighting and costumes and the concepts were amazing just not the voices.
Children's Programs
i did not bring my children was there for a wedding.
Service and Staff
5 out of 5
room 9230 steward went above and beyond to make sure i was comfortable
waiter Richard was so attentive and really tried to get me meals with less sodium
Ship Quality
5 out of 5
cleanliness is your strongest point all around
Cabin / Stateroom
5 out of 5
it was great for inside cabin
I was cold the heat failed and the crew came immediately to fix it
the shower drain did not work on the first day again the maintenance crew came quickly
Ship tip
if you are an adult grab your spot on Serenity quick if you want to enjoy a "hottub" experince there are a lot of children
I did the train tour - it was wonderful eye opeining vibrant and informative.
Got a chance to shop outside the Cruise compounds and speak with the local vendors.
soooo much to see so much to do
i book my own day pass to an all inclusive Golf resort- it was sooo good I really ate there i was so hungry beach was wonderful- music was really Caribbean and good. it was inexpensive the drinks were fresh and amazing.
i had indicated from the get go that my flight back to Canada was at 9:45am i was assured that it was not going to be a problem. I doiubled checked the night before with Guest services.the kicker was my onboard White Hennessy bottle purchased i was so excited it came to my room in a box. I had purchased a Cruzan rum bottle at the Belize portthey were both seized at the airport stating for travel to Canada they were not presented in a proper sealed bags for Canada transport- they seized them both i was sooo mad there is no way i can procure them from the US or Canada. i wasted my money and time and was let down considerably.
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