My cabin had bed bugs and they didn’t want to fix the problem

Item: Carnival Dream
Rating: 3.8
Author: christiealton

Carnival Dream Cruise Review to Caribbean - Eastern

christiealton

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 9

Overall rating:

3.8 out of 5

7 Night Eastern Caribbean (New Orleans Roundtrip)

Sail date: January 13, 2019

Ship: Carnival Dream

Cabin type: Inside

Cabin number: 9238

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

My cabin had bud bugs. I got ate alive three nights before we finally demanded the mattress be changed. Complained everyday. Was sent to the infirmary twice where I was told I would have to pay $125 to see the dr. No one was willing to help my situation. I was in pain from infection and swelling. Have written a detailed email to guest care and still no response. I will have permanent scars from these bite.

Embarkation

5 out of 5

Great fun experience

Ship experiences

Food and Dining

5 out of 5

Food and drink staff were exceptional

Redfrog Rum Bar

5 out of 5

By far our favorite place to visit!!! Cussy, Dwi new our names and what we wanted!!!

Serenity Bar

5 out of 5

Very convenient to visit.

Onboard Activities

5 out of 5

Lots of fun activities

Serenity Adult Only Retreat

5 out of 5

Loved having an adult only place to enjoy the sun and meet new ppl

The Fun Shops

5 out of 5

They ran very good sales and the staff was great

Entertainment

5 out of 5

Excellent entertainment

Bandstand

5 out of 5

The band was outstanding!!! We watched them every nite they played!!

Caliente Dance Club

5 out of 5

We enjoyed the dance club. Really enjoyed 80s and 90s nights!!

Service and Staff

3 out of 5

My room stewardess was AMAZING!! The other staff helping with my situation in my room were unhelpful and uncaring

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Size was nice it was comfortable forctwo ppl. It seemed very clean. But it was infested with bed bugs.

Ship tip

No idea

Thumbs up

Ports of call

New Orleans, Louisiana

5 out of 5

No excursion thus is where we left from. But I’m from Louisiana. I love NOLA

Thumbs Up 4

Key West, Florida

3 out of 5

Wasn’t impressed with key west. We parasailed which was fun

Thumbs Up 2

Freeport, Grand Bahama Island

2 out of 5

Disappointed with keywest. Wasn’t what I think of when I think Bahamas. We swam with the dolphins which was great!

Thumbs Up 0

Nassau, Bahamas

5 out of 5

Loved Nassau! Very beautiful. We snuba dived. Most amazing thing I’ve ever done!!

Thumbs Up 10

Disembarkation

5 out of 5

Got off the ship VERY quickly!!

5 Comments

xCruizzzinx 5 years ago

Ooooh heck NO! REALLY!? Do I need to cancel my cruise? Those pesty bugs spread and travel!

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Mydogluke 5 years ago

Had a bad experience and still gave 4 stars. Please call Carnival and advise.

Thumbs Up 0

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elvis18 5 years ago

This sounds terrible

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JediMasterLo 5 years ago

That is so disappointing. I see you were in deck 9. Do you know if any other guests had similar issue

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Nelly1184 5 years ago

What kind of stateroom were you in

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