My cabin had bed bugs and they didn’t want to fix the problem

Carnival Dream Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall rating:

3.8 out of 5
Carnival Dream

7 Night Eastern Caribbean (New Orleans Roundtrip)

Sail date: January 13, 2019

Ship: Carnival Dream

Cabin type: Inside

Cabin number: 9238

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

My cabin had bud bugs. I got ate alive three nights before we finally demanded the mattress be changed. Complained everyday. Was sent to the infirmary twice where I was told I would have to pay $125 to see the dr. No one was willing to help my situation. I was in pain from infection and swelling. Have written a detailed email to guest care and still no response. I will have permanent scars from these bite.

Embarkation

5 out of 5
Great fun experience

Ship experiences

Food and Dining

5 out of 5
Food and drink staff were exceptional

Redfrog Rum Bar

5 out of 5

By far our favorite place to visit!!! Cussy, Dwi new our names and what we wanted!!!

Serenity Bar

5 out of 5

Very convenient to visit.

Onboard Activities

5 out of 5
Lots of fun activities

The Fun Shops

5 out of 5

They ran very good sales and the staff was great

Serenity

5 out of 5

Loved having an adult only place to enjoy the sun and meet new ppl

Entertainment

5 out of 5
Excellent entertainment

Bandstand

5 out of 5

The band was outstanding!!! We watched them every nite they played!!

Caliente Dance Club

5 out of 5

We enjoyed the dance club. Really enjoyed 80s and 90s nights!!

Service and Staff

3 out of 5
My room stewardess was AMAZING!! The other staff helping with my situation in my room were unhelpful and uncaring

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Size was nice it was comfortable forctwo ppl. It seemed very clean. But it was infested with bed bugs.

Ship tip

No idea

Ports of call

New Orleans, Louisiana

5 out of 5
No excursion thus is where we left from. But I’m from Louisiana. I love NOLA

Key West, Florida

3 out of 5
Wasn’t impressed with key west. We parasailed which was fun

Freeport, Grand Bahama Island

2 out of 5
Disappointed with keywest. Wasn’t what I think of when I think Bahamas. We swam with the dolphins which was great!

Nassau, Bahamas

5 out of 5
Loved Nassau! Very beautiful. We snuba dived. Most amazing thing I’ve ever done!!

Disembarkation

5 out of 5
Got off the ship VERY quickly!!
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