Carnival Conquest Cruise Review to Caribbean - Western

Experience
7+ cruises

Review
1

Helpful Vote
1

2 out of 5

Worst Cruise Ever on any Cruise Line (and no reply from Carnival on the experience)

Sail Date: May 04, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

The check in process went smoothly.

Once on the boat, the staterooms were adequate - some need for updating.

The food at the buffet was as expected.

Enjoyed the Steak House experience that you paid an extra $35 per person - nice meal & great service.

Enjoyed Guy's Burger Joint - great burgers and many options.

Asked for recommentdations on tours on two ocassions with no input from the Tours Desk - just took a shot in the dark with the tours - Bone Fishing in Costa Maya was nice/good tour.

The bar service in the casino was extremely slow on most ocassions and we paid the $49 each per day for the drink package - with tip of 15% added on top of the $49 per day per person.

There were at least two ocassions where the guest services staff were not helpful.  We ended up depending on the kiosk instead of a live person - very sad.

Boat could not get into Hondurus and credited the port rax of $14 per person - nothing else - we were forcred to be on the boat an extra day - thank goodness we had purchased the drink package or Carnival would have made a mint that day, as I am sure they did off of most of the passengers.

Worst cruise ever and to make it worse, Carnival as not responded to my survey that I completed with them, so poor customer service on top of a bad experience.

Ship Quality
Food and Dining
Service and Staff
The staff that did the rooms were excellent, but most of the areas, I would only rank OK.
Entertainment
Onboard Activities
Destinations and Excursions
Cabin / Stateroom

Tip

Pay the $35 per person and have a great meal at the Steak House onboard.



Was this review helpful? 1

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top