Of the 33 cruises I have taken, this was my worst cruise ever.

Item: Caribbean Princess
Rating: 4
Author: lgibson2g

Caribbean Princess Cruise Review to Caribbean

lgibson2g

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 43

Overall rating:

4 out of 5

14 Night Circle Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 12, 2019

Ship: Caribbean Princess

Cabin type: Oceanview

Cabin number: E623

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We have always loved sailing with Princess, the ports of call were excellent, entertainment quite enjoyable and staff did a great job however the accommodations on this cruise were totally unacceptable. We were so lookin forward to a wonderful cruise with fmily and friends but came away sadly disappointed.

Embarkation

5 out of 5

Embarkation went extremly well. Line ups moved smoothly, and check in agents were pleasant.

Ship experiences

Food and Dining

4 out of 5

well maintained buffet, adequate variety.

Onboard Activities

4 out of 5

Enjoyed the fitness center, and all public areas of the ship.

Entertainment

4 out of 5

Musicians, dancers and singers were great. Really enjoyed the tribute to Elton john. Jeffery was amazing.

Service and Staff

4 out of 5

Our waiter Hendra, and assistant Roy were excellent. Other ship personnel were quite pleasant. Customer Service was pleasant however did not record many of the concerns brought to their attention.

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5

First of all it should never have been designated as oceaniew as we were viewing the side of a lifeboad and not the ocean. Upon our arrival at our cabin we noticed the fowl smell and went directly to Customer Srvice to request a cabin change and was told that was not possible as ship was fully booked. 3 days in a row toilets in our cabin were not working, the smell was aweful in the cabin and the hallway outside. Then my husband and I both came down with sore throats and cough caused by the toxic odor of sewer gases, so unhealthy, and we were too sick to leave the cabin. Finally on day 12 of our cruise Simone moved us to another deck, and our last few dys were wonderful. Upon arrival home we had to wah and dryclean all our clothes before bringing them to our closets because of the sewer stench. I gave Simone a letter outlining some of the issued we encounterd while sailing on the Caribbean Princess. I can forward a copy to you if required. The section of the ship we were assigned to, should neverhave been sold o the public. Even the workmen in the area were wearing masks.