Disappointing ship schedule

Caribbean Princess Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

4 out of 5
Verified Review
Caribbean Princess

7 Night Western Caribbean (Houston Roundtrip)

Sail date: April 10, 2016

Ship: Caribbean Princess

Cabin type: Oceanview

Cabin number: P203

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

The ship left 2 hours later than scheduled from Houston.  The delay was not made up at sea thus our excursion was impossible to be able to meet on schedule in Cozumel.  The second excursion in Belize was also missed due to delays and miscommunication of the time difference, by the Excursion Staff onboard Caribbean Princess, in regards to the Tender schedule.

Most disappointing! Thank goodness we had Insurance purchased from on the Excursions. I informed CuruisesOnly Excursion Personnel on our return on Monday April 18, 2016 @ 11:30 a.m. for refund. I have not heard back from Kathy @ ext. #817 as of today's date of April 20, 2016. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Houston, Texas

5 out of 5

Cozumel, Mexico

1 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Belize City, Belize

1 out of 5
Was this review helpful? 8

6 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

dengage    8 years ago

Tha last time I was in Belize was 1978 when hurricane greta hit ,that was an experience.

babygrljaz    8 years ago

We left houston nearly 3 hours late, late to cozumel so they pushed back or stay 2 hrs but we were back on schedule by the time we got to honduras

carlehurst    8 years ago

I'm confused by your review. I was also disappointed by our late arrival into Cozumel and we had to cut our excursion short. Apparently that is one of the reasons Princess is leaving Houston, However, our ship did port in Belize as scheduled and we could begin to Tender from the ship as early as 7 am ship time which was 6 am Belize time. Not sure how you could have missed an excursion unless it was scheduled for earlier than that. Sorry you didn't make the excursion though. Belize is amazing.

dengage    8 years ago

You should of got your refund before leaving the ship. !

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