One Star ONLY given because of 2 Great Crew members

Caribbean Princess Cruise Review to Caribbean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 30

Overall rating:

1 out of 5
Caribbean Princess

14 Night Caribbean Adventurer (Houston Roundtrip)

Sail date: March 06, 2016

Ship: Caribbean Princess

Cabin type: Balcony

Cabin number: A514

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

This was the worst cruise ship we've ever been aboard. Thank goodness the Staff were kind and courteous, and the food was good. We had to leave the ship in Nassau because my daughter and I became so violently ill from the airborne fecal matter contaminating our room. The Bathroom Vent had not been opened the first few days and our commode broke on Tuesday. Fortunately the horrid smell wasn't obvious immediately but when it hit 2.5 days out to sea - it was nauseating!! What a nightmare!! 

 

HOWEVER: Major Kudos to Senior Officer Cara Lee Winter and Stephen (?) at the front desk - I think both of these individuals were from South Africa...and their kindness, courtesy and manners are the sole reason I've given this cruise One Star. They should be highly commended for their honesty and great customer service!  

Ship experiences

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

1 out of 5
I was unable to get my walker comfortably through the main door to our room. Poor design. And the area became contaminated with airborne fecal matter when it was realized the Bathroom vent had not been opened and our commode broke. Simply dreadful conditions. We had to leave the ship in Nassau due to illness from the contamination. And it was as a tiny room for a Stateroom.

Ship tip

We missed 2 of our 4 Ports of Call. Specifically- Key West and Princess Cays

Ports of call

Key West, Florida

1 out of 5

Freeport, Grand Bahama Island

1 out of 5

Princess Cays (Cruise Line Private Island)

1 out of 5

Houston, Texas

5 out of 5
Was this review helpful? 6

6 Comments

Gwbigdog    2 years ago

CruiseQueenNH    3 years ago

I just read your other review, maybe cruising isn't right for you. Again, sorry this trip didn't meet your expectations.

CrusinTim    8 years ago

Exactly, what IS "airborne fecal matter"? If your talking about "SMELL", that is NOT airborne fecal matter! Sorry about the issue with your walker BUT if you are so concerned about handicapped accessibility, you need to book a handicapped cabin. There are normal cabins and handicapped accessible cabins so there is NO design flaw. It's all about how YOU book your cruise. And what was the the alleged "illness" you suffered from the "airborne fecal matter"? Sounds a bit dramatic to me. If it was just a smell, they could have moved you and trust me, contrary to popular belief, there are always cabins available in the event of an emergency (even if they state they are sailing "full") just as there are always rooms available in hotels in the event of an emergency.

bnison    8 years ago

It's been a few years since we were on that ship and the initial comment actually surprises me. They were very good on our cruise, but I know staff changes. I believe it is not the ship's fault, if the cruisers would take precautions of themselves, I doubt cruise ships would have the issues they are faced with cleaning up.

mary69    8 years ago

Holy cow. How awful. That ship is gorgeous. .

deboftheseas    8 years ago

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