Brilliance of the Seas Cruise Reviews - Reviews

Quick sail to Cozumel and back - fun, fun, fun.

Should have booked a different excursion in Cozumel - it was HOT while we were there...I think it would have been more fun to do the speed boat excursion / or snorkel... we weren't able to snorkel because our tour was on the "rough" water side of the island.

This was my first RC cruise, I was really impressed with the services, the entertainment was out of this world, cruise director Ricky was fabulous. the main dining room food was awesome, the buffet windjammer was ok. the only bad thing was the bed, kinda hard for my taste. Overall was a great.  

My first cruise and I will be back. What a wonderful experience from beginning to end. My only complaint is that there isn't complimentary wifi. This would have brought it to a five star. It would help with getting info on excursions, ship amenities, and entertainment. It would be great to have an app to simply deal with this.

Cruise was very good.  Carpet in room could use updating. Just abit worn out.   Mattress could also be replaced. Mattress on other cruise ships have been better.  Other than that room was nice. Great location on ship for us.  Food was ok. Windjammer food could be alittle better. Main dinning food was good. Desserts were great.  Overall service was good. Staff very nice. 

Overall a good cruise. 

Robin Bill and I had a great time the slots were good to me HA HA.Two problem the cabin man did not do a good job #2 never left our statemen under the door so we are having a hard time getting one so we can have our reinbursmen back now they are sending one hhope this works, all in all a good time was had,Norma

Great trip on Brilliance of the Seas. It was clean and neat. Lots of great bargains once shopping stores opened. Great Broadway entertainment.  Good was good and service in dining room was excellent. Lots of friendly people taking care of us. Would choose Royal Caribbean again.  Danice Leal

We had a great time as a family. Plenty to do, relaxing or seeing shows or working out. There shouldn't be a character requirement to write a review. 

The cruise staff was very friendly and accommodating.  The food in the main dining room was excellent and the service was wonderful.  The buffet was also very good and was convenient for varying schedules.  Our stateroom was very clean and our stateroom steward service was exceptional.  Would definitely recommend!!

We had a good time on this trip and definitely want to go back to Cozumel.  But we would like to take a larger ship (less rocking would be good) with bigger or more pools (never could get a chair near the pools).  Food was good.  Service and staff were outstanding!

This has become my favorite ship with RCCL.  I love the Windjammer on this ship.  The cook parallels what is on the restaurant menu that night and adds even more.  You can have dinner and get to the early show without a hassle.  2-2 1/2 hour dinners are getting old for me.  The Windjammer is quite spacious on this ship, more open, round tables, very inviting.  Even has a gluten free section every day.  One evening they made Bananas Foster in the Windjammer, nice touch.

I really love the Concierge Lounge and Diamond Lounge on this ship.  They give you a nice view for your loyalty.  Disappointed in the top tier event.  Bigger deal was made on this same ship back in Dec 2015.  They did not acknowledge we made Diamond Plus on either of these sailings.

The stores on this ship need someone who is a "real shopper" to add merchandise people want.  Example, woman are into leggings and they pack easily, they had none.  I won the thermal day spa pass but I forgot my bathing suit.  They don't sell bathing suits onboard.  Flip flops, cute ones, different ones, you don't see every day would have been a nice touch.  I am a shopper and spent a fortune in Key West but I spent very little on this ship.  RCCL ships don't cater to shoppers.  Their jewelry onboard not so great. They don't seem to be in touch with what shoppers want.

Love the solarium upstairs with pool that has a glass roof.  Very serene.

Interesting this was an Easter cruise and while there were many kids on board this ship handled it beautifully.  Although one soft serve ice cream machine in the Windjammer for the whole ship was surprising.  If you want "real ice cream" you need to go to the dining room, really?  Windjammer closes at 9 PM and then the Park Café opens for a couple of hours.  No other food venues on this ship that I could find.

Loved the new cosmetic doctor on this ship.  Can't recall her name but she's from Mexico, liked her a lot.  Also noticed my last two cruises were on the Brilliance and the cabin stewards were both EXCEPTIONAL.  Lissett Fong and I Made Setiawan.  Also, deserves a special mention the Concierge Rafael Soares.  He goes above and beyond.

Our biggest disappointment is that we signed up night one for the behind the scenes tours, I have never done this.  Never heard a word.  When I inquired I was told nobody signed up so it was canceled.  The people sitting at our table said they signed up as well.  So what happened?  Later I was told they did find my reply but it was unfortunate it stuck to the lid in the box and was never found.  Hmm, so what happened to the rest of the passengers, where did their replies go?  I think someone dropped the ball.

The big surprise, unscheduled, the ship introduced Tenya (SP) the activities director to sing.  She was the best entertainment on the ship.  Who knew?  The entertainment on this ship was just OK. 

The cruise overall was great only down side was only 2 pools and main pool was always packed. Other then that no complaints always live up to expectations

we had an excellent time. The weather was great and the ports of call nice. Only mark offs: don't buy the Internet, the arcade is a waste of money for the kids and RC puts $$$$ on credit card hold so need to plan accordingly if you plan to use a debit or credit card.

There were 12 of us that traveled together.  We had a good time.  My family booked balcony rooms and loved them.  Well worth the extra money.  We were very disappointed in the pool.  Our pool at home is bigger than the outdoor pool on the ship.  The food in the Windjammer was good and we preferred to eat there rather then the "formal" dining room .  We were thirsty and had to travel to a different floor just for a drink of water unless we wanted to pay a very high cost to drink the water provided in the mini fridge in our room.  I would like to have had a drink option of just water , tea or lemonade on every floor.  Entertainment was ok but not anything spectacular.  We booked our own excursions and that all went well we did the Trolly Tour in Key West ate at SLoppy Joe's and enjoyed it... in Cozumel we went to Paradise Beach.  The children enjoyed it.  The food and service was good and we enjoyed it.  a lot of seaweed and not what we expected as far as seeing the beautiful water but overall ok.  We did not enjoy the days at sea as there didn't seem to be enough to keep the 50 something's entertained.

We overall had a decent time but will not look to do this again anytime in the very near future

Food was awesome to me and my family; just think they should have more choices after the main eating places have closed for the evening. Entertainment was ok, karaoke sessions should be longer than an hour especially for those with second dinner seating. The session was from 9pm-10pm every evening. Overall I think eveyone was somewhat satisfied with this particular cruise.

Overall great time.  We already booked another cruise.  We will be going on a much longer cruise, they are rumored to have less kids and teenagers on board. If you have kids or teenagers there are lots of functions, areas and a teenager pool. Unfortunity no one uses them much.  For adults there are plenty of areas to meet and have good time.  There are lots of place to relax and read a book if you wish to.  We had good time meeting people and talking with others on the cruise.  The boat size was fine for us.  The shows at night we good and entertaining.  We will cruise again.  

Two days at sea with time to chill and explore the ship, plus two beach ports of call where we did some snorkeling and touring. Excellent kids' program on the ship. The specialty restaurants were very good. The ship was in very good shape and very clean; staff was friendly and helpful. Only thing we didn't like was constant emphasis on trying to sell you something. Good thing the ship was big enough to walk away from all that!

What a great vacation. We met some wonderful girls in the spa. Our servers in the specialty restaurants were engaging, helpful and made us feel well taken care of. This ship's captain was willing to pick up the Cuban refugees and you could hear and feel his companion toward these human beings who needed rescued.

We really enjoyed our cruise. 

The Bad Stuff:

Would have rated very good had we not received the runaround the first night when we went to the dining room even though we had chosen the 6:00 PM dinner seating.  It seems that because we booked our cruise only a 42 days earlier we were not assigned a table.  After waiting 15 minutes, we were shuttled up to the other deck that shares the main dining room.  After walking back and forth being led by a cruise member we were finally seated at 6:45 PM after arriving at the dining room at 5:45 PM for our requested and confirmed 6:00 PM dinner seating. Not the way to start the cruise. Also, it would seem to me that the toilets should flush every time in the stateroom.  Had to complain twice to get the toilet working properly on two evening occasions.

The Good Stuff:

Food was very good, the cabin attendant was great and the entertainment was very good.  All in all, not a bad 4 days.

It is just the little things that kept me from rating this cruise very good.

We did not get our $50 credit per cabin credit. When we called we were told we did not apply soon enough. NOT TRUE This credit is a come on. I would warn anybody not to use

Royal Caribbean is our favorite cruise line. We have sailed with three other cruise lines and other than Disney, we enjoy their boats. The food is always good and the my time dining is a step above the Windjammer.