We loved the cruise. Alaska never disappoints. Staff and service on board was great. The food in the Windjammer was bland and not up to what we are used to from Royal, 3 out of 5.
Brilliance of the Seas Cruise Review to Alaska - Inside Passage
The scenery in Alaska is always great, no matter the weather. Ship was great, but food needs improvement. Staff and service was great.
Embarkation
4 out of 5
Reminded me of how it used to be done in Tampa, row upon row of back & forth, time consuming. We won't cruise out of Vancouver again.
Ship experiences
Food and Dining
3 out of 5
Lobster was undercooked in MDR. They offered to replace, I declined. Service was excellent. Windjammer food bland, bland, bland, 3 out of 5. They need to really look at this on Brilliance.
Onboard Activities
4 out of 5
Wife did multiple Trivia contests. Weather wasn't good for pools or most outdoor activities, but we anticipated that, it's Alaska.
Entertainment
4 out of 5
We always go to the shows, ships musicians are very good.
Children's Programs
We don't travel with kids.
Service and Staff
5 out of 5
The staff onboard was great, always friendly, helpful.
Ship Quality
5 out of 5
We like the layout of the smaller ships, easy to get around. The location of the Crown Lounge is excellent, great view to the outdoors. This is something Royal has dropped the ball on with the Oasis and larger ships, putting it down on Deck 4, no windows, feels like a dungeon for gosh sakes. That's what you do to your most Loyal to Royal guests?! They need to fix this going forward.
Cabin / Stateroom
5 out of 5
We had no complaints about our cabin at all. Steward was great.
No excursion, flew in night before cruise. Very expensive to get there(flying anyway), expensive to stay there. Not that Vancouver isn't a nice city, I'm sure it is. We just wouldn't cruise out of there going forward. We'd book a cruise out of Seattle, save a lot of headaches getting to/from Vancouver.
No excursion, weather was not good for that. Expensive seafood, $70/lb. for crab, maybe not. Worth a visit if you haven't been there. If the weather is good, there are a lot of good excursions to take from there.
Hubbard Glacier is incredible to see. Always take your parka/raingear/waterproof footgear to Alaska, the weather changes, you want to be on deck to see this spectacular site. Saw Orca's right from the ship. Probably the best scenery of our cruise.
No excursion.(We've done many previous to this cruise). Weather was excellent this port. Probably our favorite port of the cruise. We had the Salmon Chowder at The Alaska Fish House, $9, some of the best chowder I've ever had. Crab here was $50/lb., $20 less than in Juneau. If you've never done it, see the Lumberjack show, always entertaining.
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