Good trip, small boat

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall rating:

4.2 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: March 19, 2022

Ship: Brilliance of the Seas

Cabin number: 3629

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Customer Service was great and food an staff were amazing. it was confusing having Mexico time and ship time which were different. Tampa port was not fun bothleaving and arriving back. Very disorganized and there were only 2 customs officers checking in 1000's of passengers returing.

Embarkation

3 out of 5
Tampa Port employees are unorganized

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

3 out of 5
Needed more shows and entertainment

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Tampa, Florida

3 out of 5

Cozumel, Mexico

4 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Disembarkation

1 out of 5
They only had 2 customs officers to check the whole boats worth of passengers
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