Experience

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

3 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: November 05, 2016

Ship: Brilliance of the Seas

Cabin type: Balcony

Cabin number: 7570

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My room was not the room I paid for and no other was available according to customer service.  I made reservation over 10 months prior and there were plenty of rooms to chose from.  I was an obstructive view and asked for an unobstructI've view.  service over all was Google services in dining room was excellent food overall was fair.  price of cruise was fair had I had the room I requested when booked. drinks were way over priced.getting on and off ship was efficient.  casino was good but craps odds should have been better. overall cruise was fair to good would I cruise with your company again....maybe

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Did not have the room when I made reservations 10 months prior to sailing. Shabby loveseat. ObstrucTed view. Who would want that and no help from customer service

Ship tip

Pick you table and time

Ports of call

Tampa, Florida

5 out of 5

Key West, Florida

5 out of 5

Cozumel, Mexico

3 out of 5
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