Cruise was ok, maar heeft iets heel anders gezegd dan die geboekt hebben. Heel ontgoocheld in je company.
Brilliance of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: November 05, 2016
Ship: Brilliance of the Seas
Cabin type: Oceanview
Cabin number: 3642
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
The cruise was good, only, I called your company for almost an hour to talk about the wrong room you gave us. We payed more for the room to have a better location of the room and gave, what the man on the phone told us. We got the 3th floor, second last one all the way in the back of the ship. On the phone, the person told us that Royal Carebbean was the one that put the rooms, also your manager lied us about it. We talked to RC on the ship and they said that SURELY you guys gave us this awful room. Very very sad. We booked so many times with you, and if nothing will be done by , we will SURELY not book with you ever again and spread the word...
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Food and Dining
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Service and Staff
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Cabin / Stateroom
Ship tip
Easy, Tampa, 20 minutes from where we live....