Brilliance of the Seas Cruise Review to Caribbean - Western

Purser

Experience
2-3 cruises

Review
1

Helpful Votes
7

1 out of 5

Disappointed

Sail Date: February 23, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Oceanview

Cruise never happened.  We understand it was circumstances beyond 

royal Caribbean control, however,  it entailed many extra expenses and still no confirmation of how our refund would be handled other than we were to receive a full refund.  The complete amount of the charges to my account amounted to almost $3,000.00 and so far my account has been credited with $461.00   which doesn't even cover the price of one person and I paid for 5.  

Not only disappointed about the cruise not sailing but even more discouraged about how the matter is being handled.

Mary L McGinley

*** Edited 3/26/15 by Community Manager to Remove Personal Information ***

Ship Quality n/a
Food and Dining n/a
Service and Staff n/a
Entertainment n/a
Children's Programs n/a
Onboard Activities n/a
Destinations and Excursions n/a
Cabin / Stateroom
Circumstances beyond control have determined this comment/


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