Disappointed

Brilliance of the Seas Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail Date: February 23, 2015

Ship: Brilliance of the Seas

Cabin Type: Oceanview

Cabin Number: 3114

Traveled As: Singles/Friends

Reviewed: 3 years ago

Review Summary

Cruise never happened.  We understand it was circumstances beyond 

royal Caribbean control, however,  it entailed many extra expenses and still no confirmation of how our refund would be handled other than we were to receive a full refund.  The complete amount of the charges to my account amounted to almost $3,000.00 and so far my account has been credited with $461.00   which doesn't even cover the price of one person and I paid for 5.  

Not only disappointed about the cruise not sailing but even more discouraged about how the matter is being handled.

Mary L McGinley

*** Edited 3/26/15 by Community Manager to Remove Personal Information ***

Ship Experiences

Food and Dining

n/a

Onboard Activities

n/a

Entertainment

n/a

Children's Programs

n/a

Service and Staff

n/a

Ship Quality

n/a

Cabin / Stateroom

1 out of 5
Circumstances beyond control have determined this comment/
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