Disappointed

Brilliance of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
Verified Review
5 Night Western Caribbean (Tampa Roundtrip)
Sail Date: February 23, 2015
Ship: Brilliance of the Seas
Cabin Type: Oceanview
Cabin Number: 3114
Traveled As: Singles/Friends
Reviewed: 2 years ago

Cruise never happened.  We understand it was circumstances beyond 

royal Caribbean control, however,  it entailed many extra expenses and still no confirmation of how our refund would be handled other than we were to receive a full refund.  The complete amount of the charges to my account amounted to almost $3,000.00 and so far my account has been credited with $461.00   which doesn't even cover the price of one person and I paid for 5.  

Not only disappointed about the cruise not sailing but even more discouraged about how the matter is being handled.

Mary L McGinley

*** Edited 3/26/15 by Community Manager to Remove Personal Information ***

Food and Dining

n/a

Onboard Activities

n/a

Entertainment

n/a

Children's Programs

n/a

Service and Staff

n/a

Ship Quality

n/a

Cabin / Stateroom

1 out of 5
Circumstances beyond control have determined this comment/
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