Brilliance of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

3 out of 5

Some good locations

Sail Date: September 02, 2008

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Balcony

The ship itself was nice. They needed to carry a few more television networks, as ESPN2 does not carry any good football games and replays of the same CBS shows got really taxing. We wanted to relax, so, yes, we spent some time in our stateroom, but that should be as viable an option to us as their activities.

Pros: Rome, Venice, Food, Waiters, Room Attendants

Cons: Naples, Palermo, Bathroom in the stateroom, Guest Services

Recommends Brilliance of the Seas? No.

Ship Quality
The bathrooms had hot water and scalding water. The shower was uncomfortably small and had a shower curtain so, every time the ship moved, the curtain clung to you. The interactive ordering on the TV never let us order breakfast and when we ordered an excursion,. booked two of them. The ship needs some upgrades.
Cabin / Stateroom
Again, the bathroom and no cool water.
Service and Staff
Waiters, Room attendant were great. Guest services was marginal at best. Answers to the same question ranged from: "We can look into that" to "You have to call someone else" to "Oh, we're new and don't know how to do that"
Nothing particularly interesting to us on this cruise. Days at see we spent at the pool.
Food and Dining
The food was excellent and the dining staff was extremely friendly and professional. The buffet left some room for quality improvements, but overall was sufficient.

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