Disappointed With Anthem

Anthem of the Seas Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Reviews: 11
Helpful Votes: 324

Overall rating:

4 out of 5
Anthem of the Seas

7 Night Norwegian Fjords (Southampton Roundtrip)

Sail date: May 15, 2022

Ship: Anthem of the Seas

Cabin type: Balcony

Cabin number: 9564

Traveled as: Couple

Reviewed: 2 years ago

Review summary

It was our first time on Anthem and I had read the majority of the reviews before we sailed but my findings did not match the good reports sadly ,I will stick to smaller ships in future as I do not feel Anthem can cope staff and stock wise ( I dread to think what it would be like if this ship was full )

Embarkation

2 out of 5
2 hours standing out in the rain as we were unable to board as we were told a group of revellers on the previous cruise refused to leave the ship and the police had to be called , it was a bad start to our cruise and my 86 year old hubby really struggled with the standing for that long

Ship experiences

Food and Dining

3 out of 5
the sheer lack of stock in both the bars and Restaurants was shocking , no draft beers, bottles beers very limited , tonic water we had to chase around different bars for .Main buffet even ran out of tea bags for 2 hours on one breakfast and the lack of staff in some of the venues was noticeable

Onboard Activities

4 out of 5

Entertainment

3 out of 5
the shows we had seen before but the Musicians etc were changed at last minute and part of the music halls was shut off to normal cruisers so that a large private function could take place

Children's Programs

Did not travel with Children

Service and Staff

4 out of 5
shortage of staff at some venues was really noticeable

Ship Quality

5 out of 5
despite the lack of some staff the ship is kept clean

Cabin / Stateroom

4 out of 5
Cabin was kept cleaned throughout the voyage but we had no bathrobes and there was not even a hairdryer despite the fact i reported it to the room steward

Ship tip

Make sure the large ship is for you because from experience we have always found the lager ships struggle to cope

Ports of call

Southampton (London), England

4 out of 5

Stavanger, Norway

5 out of 5

Geiranger, Norway

5 out of 5

Olden, Norway

4 out of 5

Bergen, Norway

4 out of 5

Disembarkation

5 out of 5
smooth
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11 Comments

CruiseQueenNH    2 years ago

I was on Anthem in April, loved her so much, I'm back on her in February. While I do understand the staffing shortage and the frustration you have with that, that shortage is industry-wide so you'll find it everywhere. We just need to adapt and be patient for now.

CountriesOnYT    2 years ago

I just went on anthem a few months ago. I had no problems with her. By the way, all cruise lines have a shortage of crew member’s. So even if you swapped to carnival you probably would be more impressed with Royal. It’s just pandemic stuff.

sadiestang    2 years ago

We cruised Anthem before pandemic, and it was my least favorite ship! I did love Oasis so it wasn’t the size….but I have to say, I just adore the smaller ships. Majesty one of my favorite!

MrPete    2 years ago

Thank you for the honest review. Hoping it is not repeated when we sail in July. Been looking forward so much to our first holiday in 3 years.

Jomtien    2 years ago

Came back to the UK on the April crossing and it was similar then. Shortages, no diet/low calorie tonic. No Gin for sale in the shop. A lot of the staff were obviously new to the ship and some, when passing in the corridors, were almost surly. It was the same back in August-September (6 weeks UK based cruises. Shortages, lack of staff and indifferent service.

javawoody    2 years ago

Appreciate your view

Gwbigdog    2 years ago

Thanks for sharing

joyandjerry    2 years ago

We were on her in 2019. Everything was great, even at full capacity.

byhisgrace    2 years ago

Thanks for your review

MrsHFQ    2 years ago

Thanks for the review. We are on the Anthem in August. Hope maybe some of the issues might be sorted by then. It will be our first trip on the Anthem- we were due to cruise on her 2 years ago.

AuntPinkie    2 years ago

Appreciate your feedback. Sorry for the difficult start to your cruise!

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