Horrible, did not meet expectations

Item: Anthem of the Seas
Rating: 3.1
Author: jcrouse7020

Anthem of the Seas Cruise Review to Canada, New England, New York

jcrouse7020

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.1 out of 5

Verified Review

9 Night Canada & New England (Cape Liberty Roundtrip)

Sail date: September 28, 2017

Ship: Anthem of the Seas

Cabin number: 7129

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

Very poor experience! As a single traveler paying a double fare I feel I am entitled to a refund for the experience not nearly meeting my expectations and the fall, etc.

Embarkation

3 out of 5

As expected

Ship experiences

Food and Dining

5 out of 5

Food very good,

Onboard Activities

1 out of 5

very poorly planned , received NO help from Royal Caribbean staff and very unfriendly

Entertainment

2 out of 5

Poor

Service and Staff

4 out of 5

Waiters and room stewards very helpful, The people in Guest Services were horrible

Ship Quality

2 out of 5

Too far to walk to get to things, NOT a good ship for older travelers

Cabin / Stateroom

3 out of 5

The design on this cabin is much too small you should never sell this cabin

Ship tip

The vessel is WAY too big, the staff is poorly trained, expectations were not met at all. Very poorly designed ship

Thumbs up

Ports of call

Cape Liberty (Bayonne), New Jersey

3 out of 5

Very expensive parking, not what I was told by Priceline representative

Thumbs Up 0

Boston, Massachusetts

2 out of 5

Rainy weather ramp for disembarkment was way too steep (I fell on this ramp, many things DO NOT meet the ADA standards as identified by the government.

Thumbs Up 1

Portland, Maine

3 out of 5

The best of all the stops (ports)

Thumbs Up 0

Bar Harbor, Maine

3 out of 5

Nothing exceptional

Thumbs Up 0

Halifax, Nova Scotia

3 out of 5

Saint John, New Brunswick

3 out of 5

Disembarkation

3 out of 5

15 Comments

compudoc 7 years ago

I don't see the details of the fall. must have been "dropped ".

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ryanaubin 7 years ago

HAHAHAHA @ "feel entitled" ...

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kodak7 7 years ago

No probably just came to complain. Lol, if he came before the cruise he would of found better information to enjoy the cruise. Too late, so complain he does. Not the sharpest knife in the drawer. Lol......

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compudoc 7 years ago

No cruises listed. Fake news.

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kodak7 7 years ago

As he has complaints about size of room, he must of been in a studio. So he didn't pay double as he said. Yes, he pay more than the posted rate. as it's for TWO in one room. If he spent as much time Before the cruise as he did to complain. He would of had a better cruise. Yes, anthem is a big ship. But because it's a big ship, it has much more to OFFER. But you can't just get on and think RCCL is going to hold his hand and Show him were to go and have fun. Another clueless traveler who would rather blame everyone but himself for not having fun.

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Debbyrich 7 years ago

Looks like a troll

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Debbyrich 7 years ago

Anthem has a single supplement...I booked my sister in one for our upcoming cruise, something doesn’t seem right about your review I’m sorry to say.

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Nypd11483 7 years ago

So you order from the menu, eat the entire course plus desert and then some, then ask for a refund? That sounds reasonable... Makes total sense.

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CruiseDrew74 7 years ago

This is why you read reviews, do your research and use a travel agent.

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kodak7 7 years ago

Why did you pay double fare? Anthem has both inside studio and super studio balcony rooms. So you could of been smart with that. Only 26 total but if you booked early, a better deal. But you say the cabin was small? So if it was a studio, you didn't day double! Also the cabins on Anthem are very well thought out and larger than most ships. Better cruise on HAL, as they cater to a older crowd. Lol, im 62. Plan on NOT doing a HAL cruise for 15 more years.

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twangster 7 years ago

What does solo have to do with it? I cruise solo all the time and pay the single supplement. I'll be on Anthem in a couple months. BTW - at many ports the ramps and passenger gangways are set and owned by the Port, not the cruise line.

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Sarahs58 7 years ago

Think this review sums up how important it is to do your research using sites such as cruise mate before you book. You may well be better off cruising on a smaller ship. The ramp problem may not have happened on a cruise stopping in large ports with built in walkways to embark rather than ramps. The entertainment on the Anthem cannot be described as poor, but may not be to your taste. The 270 lounge is amazing on a ship.

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markcross 7 years ago

That's one of the biggest ships in the ocean, how close to your door did you expect everthing to be?

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olldbob 7 years ago

get over it and get a life

Thumbs Up 6

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Diamond54 7 years ago

Cruise lines do not refund a passenger for not meeting your expectations. How many other people used that same ramp with no problems? Just a shame you didn't enjoy your cruise.

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Other reviews of this sailing

Great northern itinerary

Besides Boston the weather was unreal!!

New England and Canada in the fall- just beautiful!