EXPECTATIONS MAY HAVE BEEN TOO HIGH

Item: Allure of the Seas
Rating: 3.5
Author: CRUISENLIFE

Allure of the Seas Cruise Review to Caribbean - Western

CRUISENLIFE

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3.5 out of 5

Verified Review

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 08, 2017

Ship: Allure of the Seas

Cabin type: Inside

Traveled as: Couple

Reviewed: 7 years ago

Review summary

WE WERE VERY EXCITED TO GET ON THIS SHIP, THE SHIP IS BEAUTIFUL WITH SO MUCH TO SEE AND DO. THE MOST DISAPPOINTMENT WAS WITH THE MAJORITY OF STAFF THAT WE PERSONALLY ENCOUNTERED, FOOD AND BEVERAGE!

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

THE BARTENDING STAFF FAILED TO PROVIDE DECENT DRINKS AND THEIR SERVICE WAS WITHOUT ANY COMMUNICATION OR SMILES! VERY DISAPPOINTING AS WE HAVE BEEN ON SEVERAL RC CRUISES AND THE BAR STAFF ARE TYPICALLY THE BEST, FUN STAFF TO BE AROUND. WINDJAMMER FOOD WAS VERY DISAPPOINTING!

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

OUR ROOM STAFF WAS GREAT! OTHERWISE, THE STAFF LOOKED TIRED, NOT VERY COURTEOUS AND VERY DISENGAGED!

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Labadee (Cruise Line Private Island)

4 out of 5

Falmouth, Jamaica

2 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

4 out of 5

5 Comments

cbelc2 7 years ago

I’ve been on the Allure twice, last 9 months ago. I found the staff to be gracious and accommodating, our room attendant amazing, and the food wonderful. So what went wrong on your trip?

Thumbs Up 3

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migrose 7 years ago

Food in windjammer was really pretty good IMO we ate 5 dinners there

Thumbs Up 1

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migrose 7 years ago

We were very impressed with ALL the staff except our cabin steward! Go figure

Thumbs Up 1

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Charlou 7 years ago

More info on the disappointment.

Thumbs Up 1

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DottieDiehl 7 years ago

Why? What happened with the staff?

Thumbs Up 1

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