Amazing

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 129

Overall rating:

5 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: May 21, 2017

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 11295

Traveled as: Couple

Reviewed: 7 years ago

Review summary

My vacation started off very rocky the airline lost my luggage. I had no clothes for 4 days it was later located the airline notified Royal that my luggage will be delivered to one of the islands. Royal Caribbean crew was so amazing they ensured my only clothing that I had on my back was cleaned each day and delivered to my stateroom. It was our birthday celebration and Royal made me feel like a queen. Captain's night they provided me with a gown and my companion with a shirt for his tuxedo. Royal crew provided me with essentials and 4 Royal Caribbean t'shirts. The main dining song Happy Birthday to us and provided a slice of our favorite cake with a candle. Royal crew picked up my luggage on the 4th day Wednesday ensured it was delivered to my stateroom that evening. I would not cruise with any other cruise line but Royal Caribbean. Royal Caribbean I love this cruise line 4 life. This was one of the amazing trips of my life I will not forget the 7-day experience we had with Royal Caribbean. They made us feel like royalty. 

Ship experiences

Food and Dining

5 out of 5
Incredible

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Remarkable jazz band

Children's Programs

5 out of 5

Service and Staff

5 out of 5
Wonderful crew

Ship Quality

5 out of 5
Excellent statesman and wait staff.

Cabin / Stateroom

5 out of 5
One of the best statesman we had during our stay. He was awesome Barrington Gentles

Ship tip

One of the most amazing ships ever. Anyone who travels should experience this ship. The staff, the entertainment, the food and the excursions were all so amazing.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

5 out of 5

Cozumel, Mexico

5 out of 5

Traveler Photos

Our statesman Barrington Gentles awesome guy he took care of us. All White Dinner on the Allure Cozumel, Mexico I got my clothes back yeah 2nd Formal Night Our Birthday Celebration Captain's Night thank you Royal for the Gown Andre enjoying the band in Labadee Enjoying Captain's Night
Was this review helpful? 75

8 Comments

JohnsonL    7 years ago

Thank you for the great review and insight into RCL stepping up. Even more cool is the way you did not let a negative spoil the vacation but instead looked at and enjoyed the positives. Way to go andrearobinson3, you deserve 5 stars too!

 

(Oh, and you and your party rocked the photos too!)

MisterMet    7 years ago

How great that the crew went over the top on your birthday cruise!  Kudos to them.  After a negative start, they really turned it around for you.

kandystiks    7 years ago

Wow. Glad they stepped up for u

michele1L    7 years ago

So happy we get to read a complimentary review 👍🏻 great job andrearobinson3! Congrats to RCCL for their awesome response to a cruisers dilemma and proving once again why so many people love this cruise line. Cheers! ⚓️🥂🎉🏖🌴😊

SteelersFan    7 years ago

That's awesome!!

Karbear99    7 years ago

That's amazing 😉

cruisewithcous    7 years ago

that's the kind of customer service that should be reported on

DottieDiehl    7 years ago

Wow...no one can beat your review! It was the Airlines fault & yet RC stepped up to the plate! Nice to hear RC cares about their passengers.

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