Guest Services and Explorations! on Adventure of the Seas

5.0
(15 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler's checks. Shore excursions can also be booked at the Explorations! Desk.

15 Guest Services and Explorations! Reviews

5.0

by WeMustCruise

Very efficient & friendly👍

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5.0

by Popeye2112

This place did so much for my and it may well save my loyalty. they fixed everything from the drinks to cabin. John the disembarkation officer went above and beyond in helping me get my bag back that was put on the Carnival ship ( not Royals Falt at all, it was mine and the ground transportation company.) but he treated it like it was the only problem he had. just outstanding service..

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5.0

by retiredarmy14

Very helpful when we needed it.

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5.0

by KimTammy080522

Solve our problem with our room although it was a bit inconvenient moving to a different room after we were already unpacked Security was great as I lost my wallet and they did a complete rundown of everywhere I was thankfully some work are turned it in with all my cash and credit cards and it try to track him down but ran out of time I wish I could find him to reward him

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5.0

by cruisintexas

We did not use the explorations desk; chosing to go out on our own. We did use the Services desk many times. They were always so nice and helpful.

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5.0

by Coop1950

We had an issue with the internet and Don took great care of us. He refunded the lions share of what we had prepaid with no hassel at all.

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5.0

by mega8

The service people were very professional and always helped to resolve any questions.

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Was this review helpful? 3

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