U.S. - Pacific, Northwest Cruise Reviews

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Never again! by RickS10

Sail date: / Traveled as: Couple
Ship: Norwegian Sun / Destination: U.S. - Pacific, Northwest

Having never been on a cruise before we decided to take a repositioning cruise to try it out. I found the food lackluster but attractively displayed. Breakfast was undercooked with runny scrambled eggs (and I like mine loose), bacon verging on raw (and I like mine soft). The toast was ok, but was not warm enough to melt butter by time I got it. I didn't find one menu item on the list that made me want to go for seconds. The room was clean but other than the basics service was slow.

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West Coast Cruise by ThomasH3

Sail date: / Traveled as: Large Group
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

Ship and service were excellent. Only complaint was tendering was a bit disorganized.

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Second time around by CynthB

Sail date: / Traveled as: Couple
Ship: Norwegian Star / Destination: U.S. - Pacific, Northwest

I was really impressed by the way the staff was always there, cleaning, polishing and making sure that all was in order, the ship was beautiful!

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Best Valued 3-day Adventure!! by RayK7

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Wind / Destination: U.S. - Pacific, Northwest

The itinerary was fabulous (although we did have to curtail the stop in Victoria due to high winds and denial by the Victoria Harbor Master permitting our visit). San Francisco has to be the best port to enter or depart (being from the SF Bay Area), seconded only by Vancouver!

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A disappointing cruise! by JasonE

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Wind / Destination: U.S. - Pacific, Northwest

The service was above and beyond exceptional. We were disappointed that the food wasn't all that great at the buffets, nor were there 24 hour food places. However, the food in the actual restaurants were great. Due to the weather we were unalbe to go to any of the ports except for our final day which was to get off.

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A most disappointing experieince by SueW6

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Wind / Destination: U.S. - Pacific, Northwest

The ship was small and crowded. While most staff were just okay, a few were just down-right awful. There were 2 superstars, however. The food was extremely disappointing.

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5.0

Another Great Celebrity Cruise by Bob29321

Sail date: / Traveled as: Couple
Ship: Celebrity Eclipse / Destination: U.S. - Pacific, Northwest

Great weather all around on our entire cruise with great ports.

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2 Comments
4.3

Beautiful Gardens in Victoria by Kait12345

Sail date: / Traveled as: Singles/Friends
Ship: Celebrity Eclipse / Destination: U.S. - Pacific, Northwest

Our flight to Vancouver was only two and a half hours from Los Angeles. Took Celebrity shuttle to Canada Place to board the ship. Very easy!

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3 Comments
4.3

Cool trip along the coast by gortel1

Sail date: / Traveled as: Couple
Ship: Celebrity Eclipse / Destination: U.S. - Pacific, Northwest

It was just a crusie along the coast of the US. Rough seas for the days between BC to San Francisico. Over all nice easy cruise. Nothing knock my socks off so it was an average cruise.

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4.0

Relaxing by jkcmecrusing

Sail date: / Traveled as: Singles/Friends
Ship: Celebrity Eclipse / Destination: U.S. - Pacific, Northwest

Celebrity takes care of their passengers with genuine care from staff onboard to tour bus and transfer bus drivers. Thank you, Celebrity!

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3 Comments
5.0

Fun Overnight Cruise by LandJ

Sail date: / Traveled as: Family (older children)
Ship: Star Princess / Destination: U.S. - Pacific, Northwest

Overnight cruise is too short, but it gives a newbie a taste of cruising and an easy way to get credit for a cruise for loyalty points.

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Was this review helpful? 5
3 Comments
3.9

Not so Alaskan by DKKK

Sail date: / Traveled as: Couple
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

The ship left port 11 hours late due to maintenance, because of late departure Juneau was cut from itinerary. I do not think we were fairly compensated for loss of the opportunity to visit Juneau. The cruise was sold as an Alaskan Sampler , but we spent very little time in Alaska , seems a little misleading. I don’t plan on using Princess in the future.

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1 Comment
3.2

Disappointing by firstglacier

Sail date: / Traveled as: Couple
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

We had been planning this cruise for a year and the excursions we planned on taking were extremely important to us. We felt this was a once in a lifetime vacation. The cruise would have been fine if we had been able to do what we had planned. This has colored our impression of the cruise line and the handling of this incident.

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4 Comments
2.9

Buyer Beware by vee1975

Sail date: / Traveled as: Couple
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

We were beyond disappointed with our Island Princess cruise experience. We booked an Alaska Sampler vacation for our honeymoon which sailed out of Vancouver. We were supposed to visit two ports – Juneau and Ketchican. Even before we left, the cruise ship was experiencing mechanical difficulties associated with the speed it could travel. This resulted in a 10 hour delay before sailing. We were then told that the ship wouldn’t be able to sail to Juneau – the one port most of us were looking forward to (e.g. whale watching, glaciers). Instead of asking customers if they wanted a refund, they diverted us to Prince Rupert, BC which means our Alaskan cruise only had 1 port in Alaska and two in BC! To top it off, they were not able to provide many excursions in Prince Rupert, which meant most of us were forced to spend the day walking around aimlessly – the nearest attraction being the local Walmart. The “compensation” all of us received was a $100 credit and 15% towards a future vacation (as if we would sail with this company again). Beware! The sign of a good company is not how they treat you when things are going well – it’s how they handle difficult situations such as the one we experienced. While we will certainly cruise again, we will NEVER AGAIN give our business to Princess (or their parent company Carnival Cruises).

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2.5

Worst Cruise Ever by joeroz24

Sail date: / Traveled as: Couple
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

Worst Alaskan cruise ever. Didn’t visit the main port of Juneau, which was where we had planned excursions. They added an additional port in Canada. You can say we were on a Canada cruise and that wasn’t what I chose. Very disappointed won’t sail Princess again.

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1.9

Nightmare! by MrsBruno

Sail date: / Traveled as: Couple
Ship: Island Princess / Destination: U.S. - Pacific, Northwest

Worse vacation experience ever! We will never cruise again after the nightmare 5 day trip to Alaska on the Island Princess we just returned from. Our 5 day cruise was suppose to include two stops; Juneau and Ketchikan. We sailed on a broken ship, the stop in Juneau was cancelled, the staff was rude and surly, the food was inedible, the gym was abysmal, and the “activities” on board were sales pitches to spend more money; the experience was miserable. The Broken Ship and Cancelled Juneau stop: We received a message from our travel agent the day before the ship was to set sail informing us Princess had just issued mandatory preassigned times they were requiring passengers to board the ship the next day. Our assigned time was several hours sooner than we had planned as we had plans to sight see in Vancouver that morning. So, we hustled down to the ship for our assigned boarding time. When it was finally time to leave port several hours later the captain announces that some propeller was broken and they were fixing it and we would leave late. (So, it is beyond me what the hurry to rush everyone onto the boat was for!) Through out the evening we continued to just sit there not moving while the captain would come on the load speaker and promise we would be leaving “soon.” At 2:00 the next day we finally left. At this point we have been held captive on essentially a floating hotel for over 12 hours! The following day, after we were already moving, the captain announces the boat was not fixed and they will not be sailing into Juneau. Instead they will “try” to find an alternative port. Great, we are not going to Juneau, the capital of Alaska, I won’t be hiking any glaciers (there are not any trips to see glaciers in the other port) and my husband will not be going on the Alaskan salmon fishing trip he had booked (there was no such salmon fishing trip in the other port). Glaciers and fishing for salmon in the capital of Alaska are the reasons we took this trip, now none of it was going to happen and we would be stuck on this broken-down ship for the next 5 days. If they would have told us this when we were still in Vancouver, we could have gotten off the boat and made our own arrangements to fly to Juneau! Oh, they did go to an alternative port to replace Juneau: Prince Rupert, Canada. Canada, not Alaska. In addition, Prince Rupert had nothing there, and was not equipped to have a boat full of 2000 people dropped off on it unexpectedly. I asked at the visitor center if they even get cruise ships that make stops in their little island and was told they do not. When we finally did make it to our stop in Ketchikan, we were not allowed off until the afternoon. So, we only got to spend half the day there. The Staff and Food: Staff all over the ship looked miserable and if you smiled at them, they just stared blankly back at you. The dining room staff was slow and disorganized. The first night we ate there my husband and I could not even eat the food they served it was so bland. It also had been sitting waiting to be served so long, gravy had formed a disgusting skin on top of it. Another time we went in and only ordered dessert and hot tea. We sat there for 30 minutes without any hot tea. We gave up and left without it. How hard is it to hand someone hot water? We tried the buffet hoping it would be better. The food was poorly labeled for allergies and vegetarian choices were lacking, none existent, or only consisted of raw veggies and wilted rotting lettuce. After the rotten lettuce experience, I went into the dining room to eat a salad and then asked if I could have an extra salad to take back to my room and put in my fridge and was told “no.” Why not?? I can bring the rotted lettuce from the buffet back to my room, what is so hard or egregious to you that I take a salad from the dining room back??? Another time I ordered a pizza and it was handed to me whole and uncut. I asked if they would please cut it into slices for me and was told, “There is a fork and knife behind you.” The guy was literally standing in front of 3 pizza cutters, but would not slice the pizza he just handed me. The Gym and Activities: I hope you don’t like to run or walk in fresh air while on this ship because a walking/running track does not exist, they don’t have one. Instead they have a small, stuffy, windowless room, in the bottom of the boat with a few treadmills facing the wall, really. We had seen photos of treadmills facing out to the ocean in the Oasis spa online, when I asked about those treadmills, I was told they moved them all down to the windowless room. Wonderful, who doesn’t love to run on a treadmill with their face 3 feet away from a blank wall. Don’t like the sound of the walking/running situation on the treadmills, well then try spinning. They offered spinning classes; only 3 times and for a fee. The rest of the time the spinning bikes were chained together and stored in an aerobics room they used for other “pay to play” classes or used for sales pitches disguised as “events.” (“Learn how to have better posture” for example, is really a pitch to buy orthotics). So, unless you care to pay for a class and go during one of the only three, 45 minutes they held a spinning class, you are not allowed to use the spinning bikes. Once you finished exercising in their stagnant dungeon there was really nothing else to keep you busy. Other “activities” throughout the ship were set up similarly; you had to pay a fee to participate or the “learning” and “event” experience was just a sales pitch. On our Island Princess cruise to Alaska missed half of the ports it should have sailed to, the ship was broken, the food was bad, the staff was rude, and the onboard activities were really just sales pitches. To make matters worse, Princess gave each person a $100 ship credit and 15% off a future cruise for compensation. Are you kidding me?! First of all, $100 won’t even cover the gratuity they add automatically to your bill at the end of the cruise and we just missed half the ports this cruise should have gone to! Second, if they think I would ever voluntarily sign up to pay even one dollar for another 5 days of hell trapped on one of their boats they are insane!

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8 Comments
5.0

Great short trip by EdwardTravels

Sail date: / Traveled as: Couple
Ship: Amsterdam / Destination: U.S. - Pacific, Northwest

This was a short repositioning cruise where they were moving the ship from Vancouver to Seattle to begin the summer Alaska Season. If you’re living in the Seattle or Vancouver areas I highly recommend taking these short cruises. They’re inexpensive and you earn Mariner Society points. We boarded the ship at noon so we had lunch and dinner and saw a show. The next morning we had breakfast before we left the ship. Highly recommended

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3 Comments
3.4

Los Angeles to Vancouver Repositioning Cruise by SurfinSue

Sail date: / Traveled as: Singles/Friends
Ship: Star Princess / Destination: U.S. - Pacific, Northwest

I went with a bunch of friends, a couple of whom were celebrating 40th Birthdays. I am glad I had this experience, because I was thinking of taking my family on a cruise and after this experience, I have had a change of mind.

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4.0

Mediocre by NixieKnox

Sail date: / Traveled as: Large Group
Ship: Golden Princess / Destination: U.S. - Pacific, Northwest

I have cruised over ten times and on all but Disney of the popular lines. This was my first Princess cruise. I had always wondered if it was more expensive because of the TV show or becuase it was better. Now I know its just the TV show. Service has declined on all lines except Holland America since tipping was made mandatory. Its a shame and pushes me towards all-inclusive resorts instead of cruising because I can get and reward excellent service by rewarding the workers daily.

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3.6

Weird Vibes by FunAtSea53

Sail date: / Traveled as: Couple
Ship: Golden Princess / Destination: U.S. - Pacific, Northwest

We joined in LA a ship filled with cruisers that had been onboard over 30 days beginning back in Australia. It made us feel like we were intruding on their ship. Their attire resembled a tired and exhausted passengers much like someone nearing the end of a week long train ride. The crew was ok except for our never and I mean never seen cabin steward. No greeting. No goodbye. Just cleaned and did the basics.

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