Disappointing

Island Princess Cruise Review to U.S. - Pacific, Northwest

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.2 out of 5
Island Princess

5 Night Alaska Sampler (Vancouver Roundtrip)

Sail date: September 11, 2019

Ship: Island Princess

Cabin type: Balcony

Cabin number: D602

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We had been planning this cruise for a year and the excursions we planned on taking were extremely important to us. We felt this was a once in a lifetime vacation. The cruise would have been fine if we had been able to do what we had planned. This has colored our impression of the cruise line and the handling of this incident.

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Crooners Martini Bar

5 out of 5

Attentive staff and good drinks.

Bordeaux Dining Room

5 out of 5

Food and service excellent

Sabatini's

5 out of 5

Loved the food and the staff terrific! Our best dining experience.

Bayou Cafe & Steakhouse

5 out of 5

Really good service and the food excellent

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

We were not travelling with children.

Service and Staff

5 out of 5
Excellent service for the most part.

Ship Quality

4 out of 5
The ship was clean and seemed to be well maintained.

Cabin / Stateroom

4 out of 5
Room was very comfortable and the right size for us. The bed was great.

Ports of call

Vancouver (Canada Place), British Columbia

1 out of 5
No excursions

Juneau, Alaska Did not visit port

Engine issues kept us in port 11 hours past when we were supposed to depart. Because of that we were told the next morning after we were underway that we would not go to Juneau.

Ketchikan, Alaska

3 out of 5
We were supposed to do an excursion, but because we were a day early our excursion was not available. Not only did we miss our excursion in Juneau, but Ketchican also.

Disembarkation

3 out of 5
Disembarkation was pretty well organized.

Traveler Photos

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