Europe - Western Mediterranean Cruise Reviews

Absolutely perfect vacation . Great entertainment, comfort. Very educational. Excellent for the money spent. Food was very tasty. Everyone was very friendly on the ship. Health and spa staff was wel above our expectations.

We just returned from a fabulous week on Epic! The staff were all amazing and deserve praise. Our spa mini suite was just as expected, and the bathroom set-up not really a problem. The food overall was good, especially in the specialty restaurants. There are many options for entertainment so you will not be bored! Burn the Floor and Cirque were our favorites - Priscilla was not for our taste. The weather was absolutely perfect which made every port so enjoyable. The itinerary is tiring but oh so very worth it! Please don't hesitate to book this ship! I miss it already

We had a great experience,  Spain was gorgeous.  We had a lot fun plenty of activities specially at night since we were off the ship to tour each city.  Food was great  I think my wife and I gained 3 pounds on this trip.    WE are back into our diets. 

Very nice cruise aboard the Epic.  Ship is in good shape and presents very clean and well kept.  Meals both in the Buffet, general dining areas and in particular the Specialty dining were very good.  Excellent choices for menu and well presented.  We enjoyed the shore excursions and utilized one in every port.  This is our second cruise aboard a Norwegian ship and will do so again.

top marks for cleanliness of the ship and friendliness of the crew. Top marks for digital workshop and Lincoln center stage. Good mark for comedian. Needs improvement: stage entertainment was poor. Lunch on the last day only had one option and it was chaos in the Lido dining area. Ports of call: skip Palermo - dirty, smelly and unsavory characters meeting the passengers at the end of the pier. 

The ship was clean and easy to navigate. Love the full equipped gym. The cabin stewards were just wonderful. Hard working honest and fun people. Never intrusive and always polite and kept our cabin in top knot condition. 

Food qualities were excellent from the buffet to the specialty restaurants. Lots of choices which made life on the the ship enjoyable. Over all a great cruise experience with Holland America.  

We went on this cruise for our 5th anniversary. The boat was nice and had enough entertainment. The ports were nice areas with a lot of places to eat and shop. I would recommend to a friend.

Being the first time cruiser I was totally amazed! Everything was 100 percent above and beyond what I expected.  The stores on the ship had lots of excellent deals but very crowded when trying to look at things need to be organized a little better.

Norwegian compares well to other cruise companies. The Norwegian Epic is well appointed and had a functioning help desk while the itinerary and excursions were most interesting. We were particularly impressed by the food and restaurant dining, the latter consistently gourmet style. 

We cruised on the Norwegian Epic for 10 days with another couple.  We loved every minute of it, especially since we could do what we wanted to do when we wanted to do it.  The staff was outstanding and did everything possible for us to have an enjoyable experience.  We appreciate Catherine standing at the entrance of the buffet area ready to spray everyone's hands in order to keep germs away.  She did this every day with a great attitude.  The entertainment was excellent and the usage of the spa was definitely a plus.  We have already recommended this cruise to family members.

The cruis was very well organized as far as embarkation and disembarkation. 

The service on this cruise was much slower than on other lines. Freestyle dining was great but I'm not sure if that's why the service wasn't great. The specialty restaurants were very good.

The alcohol was crazy expensive. For a glass of wine from a low shelf brand (that would cost 12 for a whole bottle) was like $12 per glass!!! Insane.

Found ourselves board on at sea days.

Ports and ship were beautiful. Ship was very clean and well kept. Not sure I would ever cruise with Norwegian again. It was "okay" but found other lines to be more what I am looking for.

excellent, staff catered to every need. Plenty of entertainment.  The haven spa suite was excellent.  Enjoyed the haven private areas. enjoyed the spa, hot tubs and steam rooms.   With 21 places to dined and the food was great with so many choices from Latin, Indian, Asian, and American dining.

The MSC cruise from Barcelona was great in every respect and it met all of our expectations, including great food (quality and quantity), excellent evening entertainment, pleasant bars/entertainment venues, and, overall, a very nice ship.  was not good at providing me with information/assistance after I booked and paid for the cruise.  I was unable to ever again contact the agent that initially assisted me.  Further, did not provide me with my cruise boarding documents, after I completed the online registrations, until after I made three calls to demanding that they be emailed to me.  Only after I asked for and was allowed to speak to a supervisor were the boarding documents sent to me within 15 minutes, after the original agent with whom visited said that I would need to wait at least 24 hours. The delay in sending these to me was blamed on MSC, but MSC had assured me that the boarding documents had been sent to weeks before. I will not use in the future, but I will cruise with MSC again.

Overall, we enjoyed the destinations.  NCL did not honor the meal package that was part of the purchase.  We also paid $359 for unlimited internet that didn't work for much of the trip.  Both of these issues were brought to the attention of NCL and we were told there was nothing that could be done. NCL claims that is responsible for the meal issue and that you shouldn't expect working Internet as the satellite is 22,525 miles away and is not dependable (they should tell you this when they sell it to you).

Shows are very poor for 12 night cruise. The overall this ship doesn't make you too happy. It designed mostly to get money from you as much as possible. 

This was our fourth Costs cruise in the Med and it exceeded expectations in nearly every respect.  The ship was very well laid out and the flow was natural.  The rooms were very comfortable, as one would expect from a Costa cruise.  The ship is very large and in some ports the distance to the city was quite long, in one case only possible to get there by purchasing a port shuttle ticket. 

Food and variety of menu very poor.  Care of and Cabin good.  Itinerary satisfactory. Long lines pre and post tour. Poor communication with service desk. 

           We booked a cruise back in February 9, 2016, with Fantasia embarking from Rome Civitavecchia  at 19:00.  That was the disembarkation time listed on my itinerary, however, by the time we made it to the port at 

around 1700, the ship had just left the port leaving us standing on the port feeling desesparate, confused, scared and angry because we were in a foreign country, and we did not speak the language.  At the very 

moment when my daughter exclaimed, “Oh my God, Mom the ship is moving,” confused and teary,  I then, realized that we had been left behind stranded in a foreign country.  I had not the slightest ideas 

what to do, because I was still in shocked.  I took a few minutes to recomposed myself, and then, I managed to figure out a plan to catch the ship at the next port.  Luckily for us, the next port was only 4 hrs away from 

Civitavecchia an it was accessible by train and automobile.  We had to spend the night at a hotel and kept my one day rental car for another day.  We had to drive 4 hrs from Civitavecchia to Geneva to meet the ship at the 

port.  

I'd give them another star if it weren't for their customer service.  This was the first leg of a back to back cruise.  Our issues started before the cruise.  The US reps couldn't answer many of our questions regarding procedures and had no inclination to find out the answers. On board, the difficulties continued. For instance, we were supposed to receive tickets for drinks, which we were told would be in our cabin.  Not there.  At Guest Services they had never even heard of such a package.  After some discussion, they called the bar manager who recognized the package and said it would take a couple of hours to get it - we should come back later.  We did at the appointed time, nothing was there.  Call the bar manager again.  Someone came up 10 minutes later.  A complete waste of time and lack of service.  Otherwise, a great trip.  Excellent waiters and some good servers and bartenders.  Cabin stewards were very good.  Pasta and pizza excellent.

This was not a bad cruise. The rooms were compact & efficient. (Dual plugs were a plus) the service was friendly and not overly intrusive. The food was just OK. Not great. As Americans, we did not have to pay for water with meals. There were many many things that were extra. Like water, soft drinks, juice, etc. ( a beverage plan is available @ different price points) there were several alternative restraunts  for dinner, all cost extra. Trying to get breakfast or lunch @ the buffet was like hand to hand combat. It was crowded and difficult to navigate. Shore excursions were overpriced! Overall it was a good experience, but it is also a case of you get what you pay for.