Cruise ship left us at the pier

MSC Fantasia Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 145

Overall rating:

2 out of 5
Verified Review
MSC Fantasia

11 Night Mediterranean (Civitavecchia Roundtrip)

Sail date: February 09, 2016

Ship: MSC Fantasia

Cabin type: Inside

Cabin number: 9055

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

           We booked a cruise back in February 9, 2016, with Fantasia embarking from Rome Civitavecchia  at 19:00.  That was the disembarkation time listed on my itinerary, however, by the time we made it to the port at 

 

around 1700, the ship had just left the port leaving us standing on the port feeling desesparate, confused, scared and angry because we were in a foreign country, and we did not speak the language.  At the very 

 

moment when my daughter exclaimed, “Oh my God, Mom the ship is moving,” confused and teary,  I then, realized that we had been left behind stranded in a foreign country.  I had not the slightest ideas 

 

what to do, because I was still in shocked.  I took a few minutes to recomposed myself, and then, I managed to figure out a plan to catch the ship at the next port.  Luckily for us, the next port was only 4 hrs away from 

 

Civitavecchia an it was accessible by train and automobile.  We had to spend the night at a hotel and kept my one day rental car for another day.  We had to drive 4 hrs from Civitavecchia to Geneva to meet the ship at the 

 

port.  

 

Ship experiences

Onboard Activities

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Civitavecchia (Rome), Italy

1 out of 5
Was this review helpful? 145

6 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Jazz123    6 years ago

The Captain made the decision to leave early because the water was getting rough. I just need them to acknowledge that they left us in a foreign country and to cover my added expenses.

glomarrone    7 years ago

Oh my!  So sorry that this happened to you. 

imccallusa    7 years ago

How did you arrive two hours before departure and still miss the ship? I don't get it

kknorr0320    8 years ago

Did you figure out the discrepancy in the times?

happynutter    8 years ago

Did you make the mistake of 1700 thinking it was 7 pm ?.

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