Norwegian Epic Cruise Review to Europe - Western Mediterranean

7+ cruises


Helpful Votes

2 out of 5

Great destinations but NCL failed to meet commitments!

Sail Date: March 16, 2016

Reviewed: 6 months ago

Traveled As: Couple

Room Type: Suite

Overall, we enjoyed the destinations.  NCL did not honor the meal package that was part of the purchase.  We also paid $359 for unlimited internet that didn't work for much of the trip.  Both of these issues were brought to the attention of NCL and we were told there was nothing that could be done. NCL claims that is responsible for the meal issue and that you shouldn't expect working Internet as the satellite is 22,525 miles away and is not dependable (they should tell you this when they sell it to you).

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Ship Quality
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